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Technology Product Manager - Next Generation Payments Platform
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Role Description
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.
We’re a truly global e-commerce company, with business operations in nearly every country and city on the planet. And we want to make it easy for everyone, anywhere in the world, to pay for their travel or do business with our platform – whenever and however it’s convenient for them.
Our FinTech business unit – with teams in Amsterdam, London, Shanghai and Bangalore – develops new products and drives innovation to help us continue removing financial friction from the travel process. That makes buying and selling travel-related products and services simpler for both travelers and partners.
Our FinTech unit is scaling fast. Across multiple internal payments verticals (e.g. Customer Experience, Partner Experience etc.), we already have quite a few services, holding multiple flows and are probably going to double the functionality with upcoming projects.
Dealing with money comes with a big responsibility! As FinTech, we believe that the only way to scale to achieve a North star FinTech vision is to invest in building the best cloud journey for our developers. There are a lot of uncovered opportunities in the existing setup, and we are looking for a person passionate to turn them into reality for the benefit of our business.
Role Description
As a Tech Product Manager, you’ll work together with several product and engineering teams to understand their business flows and the current challenges of our developers. Using your experience and knowledge, you will focus on how to support our developers in their cloud journey and optimize our time to market for new features and services.
You will drive the product vision, direct strategic initiatives and the creation of product roadmaps in collaboration with your product teams and your main stakeholders.
Key Job Responsibilities And Duties
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- Establish the strategic product vision and roadmap for some of the products facilitating the modernization of Booking's payment infrastructure, which manages an annual transaction volume exceeding €70 billion;
- Prioritize of your backlog to maximize the impact of said products;
- Define OKRs, manage expectations, identify risks and drive mitigations;
- Drive the delivery of the product roadmap, managing risks and dependencies;
- Work closely with developers, SREs, product & engineering teams, (Senior) Engineering Managers and directors to gather new requirements, create solutions, plan deliveries, and drive the adoption;
- Perform external market analysis (e.g., commercial and open source) to evaluate emerging trends, technologies, and practices to make buy vs build decisions.
Qualifications & Skills
- Experience with cloud platforms (AWS is a bonus), microservices, and complex systems in production, at scale; prior experience with highly regulated settings is an advantage
- 3+ years of (technical) Product Management experience in an Engineering, Technology Strategy role or Developer Advocate role
- Prior experience with credit card payment systems or knowledge of PCI DSS requirements and compliance are an advantage
- Ability to define the ideal cloud journey for FinTech use-cases and products and set a realistic plan with a clear prioritization
- Comfort navigating ambiguous settings, investigating options, and bringing clarity to engineering teams and leadership
- Willingness to learn new technologies and apply existing and new technical knowledge constantly. Interest in adopting context engineering and being an advocate to safely and effectively scale AI-powered SDLC.
Benefits & Perks - Global Impact, Personal Relevance
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
- Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide;
- Working in a fast-paced and performance driven culture;
- Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
- Promote and drive impactful and innovative engineering solutions
- Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
- Need more flexibility in your work week? We are happy to consider part-time, and reduced working week opportunities* (min. 32 hours per week, subject to terms and conditions)
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Inclusion At Booking.com
Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process
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This role does not come with relocation assistance
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
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