Pax8
Technology Services Engineer II
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Technology Services Engineer II
Location: Bristol, United Kingdom Company: Pax8
Join Pax8 in the UK as a Technology Services Engineer II and help shape the delivery of impactful technical solutions while developing within a company leading the managed intelligence marketplace.
🚀 Why This Role Is Exciting
This is more than a technical support role – it’s an opportunity to position yourself as a trusted expert in solving complex challenges using world-class cloud technologies.
At Pax8, you will collaborate with AI-driven tools to accelerate your learning curve and contribute to meaningful progress each day.
Our dynamic team thrives on innovation, growth, and integrity, giving you the space to build future-ready skills while making an immediate impact.
✨ About the Role
Core Responsibilities
- Deliver advanced technical support and guidance across cloud and managed service platforms
- Act as a trusted advisor to partners, helping them efficiently resolve technical challenges
- Troubleshoot escalated issues with precision, identifying root causes through structured analysis
- Drive process improvement by uncovering industry trends, recommending solutions, and elevating partner outcomes
- Collaborate cross-functionally to disseminate knowledge, refine processes, and enhance service delivery
- Champion technology adoption, especially AI-driven capabilities, to streamline partner success
🌟 The Impact You’ll Have
By driving excellence in problem-solving, you’ll empower partners, reduce time-to-resolution, and contribute to scaling Pax8’s globally exceptional service quality. Your expertise strengthens partner trust and fuels long-term growth.
✅ Key Requirements
- Proven cloud experience: Hands-on experience supporting and troubleshooting modern cloud technologies and managed services
- Diagnostic problem-solver: Strong ability to analyse complex issues, resolve them systematically, and communicate findings effectively to both technical and non-technical stakeholders
- Collaborative mindset: Passion for guiding others and fostering teamwork in customer-focused environments
- Fast-paced adaptability: Substantial experience thriving in high-velocity, relationship-driven settings
- Technical translators: Ability to distil complex concepts clearly for diverse audiences
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
🤝 Trust & Hiring Process
At Pax8, we prioritise trust—starting with how we hire.
Verification Safeguards
To safeguard our teams and partners, we utilise measures including intellectual property checks, application validity, and identity verification. These safeguards are designed fairly and proportionately, ensuring authenticity without compromise.
If applying authentically, consider this part of the process—we’re excited to meet you.
AI-Assisted Hiring
We utilise thoughtfully applied AI tools where helpful—for example, to streamline initial screening—but recruitment decisions remain human-centric. For full transparency:
- More details are available in our Recruitment Privacy Notice
- You may opt out of AI-supported elements during the process—simply request it.
🎭 We Embrace Inclusivity
Apply even if you don’t match all criteria—we value diverse perspectives and transferable skills. Candidates must hold a valid right to work in the United Kingdom.
💰 Compensation & Benefits
Salaraie:
£36,000 to £45,000 per annum
Long-term Incentives:
- Stock Options Plan – Aligns you with Pax8’s growth
Work-Life Balance & Wellbeing:
- 25 days paid holiday (including bank holidays)
- Private Healthcare – Fully covered by Bupa
- Bupa Dental Plans
- Life Assurance & Income Protection
- Pension Scheme – 5% employer contribution via Royal London’s Workplace Plan
Performance & Growth:
- Cycle-to-Work Scheme for cycling commuters
- Unlimited LinkedIn Learning access—personalised professional development
- Health & Wellbeing Coaching – Individual support from qualified specialists
- Time allocated for continuous training and personal growth
Social Engagement:
Frequent team-building activities, company-wide social events, and inclusive gatherings
📍 Bristol Office & Hybrid Flexibility
Our Bristol office features modern, collaborative spaces designed for interaction, creativity, and joint innovation. This role is ideally suited for a hybrid arrangement, with at least three full days per week in-person to optimise collaboration and engagement.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
📈 Growth & Career Development at Pax8
Excel at pace with the support of a development-first culture. You will:
- Access an internal hub dedicated to accelerating your skills through AI-powered tools, bespoke mentorship, cross-team collaboration, and global projects
- Explore multiple career pathways – from progression within this role to opportunities worldwide
- redlines: Backed by functional mentors whose focus is sharpening your expertise across generative tech, cloud, and managed intelligence
- Thrive with total clarity—pathways, milestones, and investment in your long-term growth are transparently defined
🏢 About Pax8
Driven by a mission to create the managed intelligence marketplace, we empower small businesses worldwide. Pax8 thrives on hard work, innovation, and a startup-like energy. Our culture is personal—Connect, celebrate, and evolve:
- Elev8 every team member’s potential
- Advoc8 for our partners’ success
- Innov8 relentlessly
- Celebr8 life, spontaneity, and playfulness
Background Check Agenda (Part of Hiring Process)
Successful candidates will complete standardized pre-employment verification. This includes:
- ID validation
- Internal references
- Qualification confirmation
- Regional/country-specific checks (e.g., criminal, financial for select regions) via First Advantage
Results will be provided for your records upon completion.
⚖️ Equal Opportunities
Pax8 is an equal opportunities employer. Eligible applicants are supported regardless of background, and successful candidates will undergo pre-employment ID, security, and reference checks. All personal data is handled in compliance with local best practices and applicable privacy laws.
For more information:
A full job applicant privacy notice is available.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location