NHS Blood and Transplant
Technology Services Engineer - Network
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Job Summary
At NHS Blood & Transplant (NHSBT), we are a unique organisation that works with both patients and donors to save and improve lives every day. We are on a mission to ensure every patient receives the life-saving donation they need and are continually improving our infrastructure to make that happen.
A key backbone of our organisation is our Digital, Data and Technology Services (DDTS) directorate and we are looking for a Technology Services Engineer to join us, that will be responsible to lead the strategic design, development and expansion of a secure, highly reliable and critical enterprise network infrastructure network solutions.
Main Duties of the Job
You Will Be Responsible For
- To own and actively manage Networking Technology Services from both technical and service perspectives ensuring that they are fit for purpose and effective IT Service Management processes and activities are in place and being followed.
- To ensure that other DDTS support teams are set up to effectively support and maintain the Technology IT Services.
- Effective stakeholder management and communication to ensure DDTS and user communities at all levels are engaged on topics related to the IT Services they use.
- Contribute towards Service Design activities to ensure they are fit for purpose and take ownership of Service Transition activities to ensure smooth take-on into BAU.
- Provide 3rd/4th line support as required for Network Technology Services.
About You
Experience and Knowledge
- Extensive recent experience working at senior level in networking roles covering LAN, WAN, Wi-Fi and network security
- Extensive experience in designing, developing and managing complex networks and bespoke IT solutions within large organisations
- Engaging on complex projects across multiple disciplines and with multiple stakeholders of varying backgrounds and IT knowledge.
- Interpret complex IT requirements to facilitate solutions that adhere with organisational and national standards.
- Proven experience of managing full-service management lifecycles.
- Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL).
- Knowledge of project and programme management methods, including PRINCE 2, Agile methodologies.
- Experience of presenting complex and contentious information to a large technical and/or non-technical audience.
- Experience of directly or indirectly leading and influencing teams of diverse individuals.
- Experience of managing a budget.
- Knowledge and experience of Service Design & Transition aspects of the IT Service Management lifecycle.
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Qualifications And Training
- Masters level qualification or equivalent level of experience in specialist knowledge and expertise relevant to the role in Digital/ICT
- Cisco Certified Network Associate and/or Cisco Certified Network Professional or equivalent experience
- ITIL Foundation qualification.
- Demonstrate commitment to own Continued Professional Development (CPD).
- Post graduate level qualification in a relevant area of ICT.
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer
- Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
Get help with your application
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As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
- Read about our application process
- Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next steps
This vacancy will close at 23:59 on 26 July 2026.
The assessment process for this role will include a 2 stage interview process. Final Interviews are anticipated to be held on 11 August 2026– subject to confirmation.
For informal enquiries please contact – Feby Joy - Technology Services Manager via email at Feby.Joy@nhsbt.nhs.uk
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