Bradford District Care NHS Foundation Trust
Telecoach
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Telecoach
Telecoach – Mental Health Nurse / Occupational Therapist / Social Worker
Our First Response service offers 24/7 support to people of all ages living in Bradford, Airedale, Wharfedale, or Craven, ensuring access to high-quality mental health care for individuals facing a mental health crisis, in line with Core 24 Guidance.
Accessed via a single phone number, individuals can contact trained staff with psychological/mental health expertise, who assess needs and intervene—or signpost as required—to connect them with suitable support promptly.
Closing Date: 12th July 2026
Telecoaches specialise in brief clinical risk and UK mental health triage, formulating interventions, and delivering short psychological support for individuals in mental health crises.
Operating solely via telephone, Telecoaches excel in:
- Validating distress
- De-escalating crises
- Teaching distress tolerance and emotional regulation strategies
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By combining evidence-based interventions with expert coaching, Telecoaches empower patients, carers, and families to manage distress effectively.
Core Values
Our approach is built on these principles:
- We Care – Act with respect, empathy, and a commitment to valuing diversity.
- We Listen – Understand individual perspectives and adapt to accommodate diverse needs.
- We Deliver – Commit to high-quality service delivery and collaborating with partners to enhance support.
Benefits
We prioritise flexible working arrangements to support a balanced life. Our benefits include:
- Enhanced mileage rates (> £0.45 per mile, if applicable).
- A wide range of health and wellbeing support packages.
- Access to internal and external development opportunities.
- Additional perks including support for staff welfare and career advancement.
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Supporting Initiatives
We proudly uphold:
- Defence Employer Recognition Scheme Bronze Award, supporting Armed Forces personnel.
- A commitment to environmental and social sustainability through our Green Plan, encouraging all staff to drive sustainable quality improvements across services.
Note: We reserve the right to close the vacancy earlier than stated if we receive a sufficient volume of applications. Applying promptly is in your best interest.
Referencing & Enquiries
For further details or to arrange an informal visit, contact:
- Name: Jamie Lindo
- Job Title: Telecoach Operations Team Lead
- Email: jamie.lindo@bdct.nhs.uk
- Phone: 07525 872460
For general enquiries, refer above.
Note: Regardless of the period, wednesdays are non-working days for this role.
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