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Telesales Appointment Setter
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Telesales Appointment Setter
Barbour: Outbound Telesales Executive – Job Description
About Us
Barbour is a trusted provider of regulatory information, guidance, standards, and resources, supporting clients globally to navigate EHS compliance. We go beyond legislation by offering a strategic partnership—helping businesses build compliance foundations, influence corporate culture, and access specialist consultancy to manage evolving industry risks while safeguarding people and the environment.
About The Role
Are you a confident communicator passionate about building connections and thriving in a fast-paced environment where your contributions directly impact team success?
As an Outbound Telesales Executive, you’ll generate valuable appointments for our New Business sales team by leveraging warm/cold CRM data and incoming leads. Your role is critical in driving the sales pipeline, securing meetings, and ensuring prospects understand Barbour’s value proposition—positioning leads seamlessly for the sales team.
What You’ll Be Getting Up To
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Lead outreach & appointment scheduling:
- Initiate calls to leads from CRM data, incoming enquiries, and other sources, aiming to schedule 5+ daily appointments for the sales team.
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CRM management:
- Regularly cleanse, update, and maintain Salesforce data to improve lead quality, ensuring accuracy for future outreach.
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Stakeholder collaboration:
- Work closely with the sales team to coordinate appointments, verify contact details, and align on meeting objectives.
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Product expertise:
- Develop a deep understanding of Barbour’s products and services, training provided to communicate benefits effectively. Cover objections with confidence.
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- Continuous improvement:
- Engage in training programs to refine skills across appointment setting, CRM tools, and sales methodologies.
What We’re Looking For
The ideal candidate embodies Barbour’s core values of solution-focused collaboration, expertise, and innovation. To excel in this role, you’ll need:
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Proven telesales experience:
- Strong track record in warm/cold calling, questioning techniques, benefit-based selling, and objection handling.
- Ability to close successfully—previous outbound appointment-setting achievement required.
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Communication & customer engagement:
- Charismatic, rapid-rapport-building skills with a knack for engaging prospects—trust is key!
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Atomic attention to detail:
- Organised, data-motivated, with efficient CRM management while juggling multiple leads. Salesforce proficiency is a must.
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Proactive mindset:
- Self-driven, highly independent, but capable of collaborating closely with the sales department to facilitate seamless handoffs.
Why Join Us?
Barbour puts people first. When you join, you’ll be part of a supportive team that fosters growth, collaboration, and well-being. We provide bespoke opportunities for you to thrive, backed by:
Core principles: Just as we champion safe, compliant workplaces for our clients, we ensure fair and inclusive work environments for every team member.
Our Benefits
We’re invested in your professional and personal success. Here’s a snapshot:
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| Category | Details |
|---|---|
| Salary | £15,990.00 per annum |
| Flexibility | Remote-based role, working 22.5 hours/week, split flexibly over 2–3 days. |
| Holidays | 25 days holiday plus all bank holidays. |
| Wellbeing | Health cash plan, gym discounts, cycle-to-work scheme, enhanced employee assistance programme, and dedicated mental health first aiders. |
| Financial Perks | Pension salary sacrifice, exclusive shopping discounts, and an electric vehicle scheme. Access to affordable white goods/tech via efficient purchasing. |
| Family Support | Enhanced statutory family leave, researched group insurance, and two-week paid life-event leave after five years. |
| Community | Volunteer days, holiday exchange, and quarterly events supporting our charity partner Mind. |
| Social | Annual conference and regular events organised by our Social Champions |
| Development | Covered professional memberships, access to online learning, and personal development support. |
Reach out and shape your future with Barbour—where trust, growth, and innovation thrive.
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