Howdens
Telesales / Business Developer
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Telesales / Business Developer
Business Developer – Howdens Joinery
Join the UK’s No1 Trade Kitchen Supplier
Join Howdens as a Business Developer and play a key role in growing your local depot. We’re looking for someone who enjoys speaking to people face-to-face and on the phone, building relationships, and driving business.
You’ll:
- Introduce new trade customers to Howdens
- Stay close to existing accounts
- Spot opportunities to grow spend by understanding customer needs and projects
Working as part of a busy depot team, you’ll:
- Support sales activity by generating leads, arranging appointments, and keeping the pipeline moving
- Work closely with Kitchen Sales Designers and Territory Sales Representatives
- Convert conversations into opportunities and opportunities into sales
Perfect for you if:
- You’re confident on the phone
- Enjoy building rapport
- Motivated by targets and results
What We Offer
- Competitive salary with brilliant bonuses and outstanding depot incentives
- Excellent pension plan (up to 12% company contribution)
- Up to 32 days annual leave (including bank holidays)
- Holiday entitlement rises with service
- Generous staff discount on Howdens products
- Buy-as-you-earn share scheme
- 40-hour working week
- No evening, Sunday, or Bank Holiday work
- Virtual GP access and wellbeing support for you and your family
- Strong team culture that genuinely sets us apart
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Key Requirements
We’re looking for:
- A confident communicator comfortable speaking to customers on the phone and face-to-face
- Someone who enjoys building relationships and turning conversations into opportunities
- A commercially minded individual with a focus on driving sales and adding value
- Self-motivated, positive, and proactive
- Organised and reliable, able to manage customer activity and track pipelines
- Comfortable working to call targets and activity levels
- Experience in telesales, account management, or a customer-focused role is helpful
Key Responsibilities
Your role will involve:
- Calling existing trade customers to build long-term relationships and grow future business
- Using customer data to spot inactivity and bring accounts back on track
- Managing a targeted customer list and achieving daily call activity levels
- Keeping up to date with customer projects to identify opportunities to add value and drive repeat business
- Arranging surveys and appointments for Kitchen Sales Designers
- Promoting products, offers, and events to keep customers engaged
- Supporting administration, including invoicing and general depot tasks
- Working closely with the wider team to help the depot hit its targets and deliver great service
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What It’s Like to Work Here
At Howdens, we take pride in:
- Getting things right first time for our customers
- Teamwork: everyone pulls their weight and supports each other
- Efficiency – busy depots mean we keep things simple, work fast, and get the job done
- Shared success: everyone plays a part and shares in the team bonus
- Trust through delivering on promises every day
About Howdens
As a highly successful FTSE 100 business, we operate more than 900 depots nationwide with over 11,000 staff. Last year, our sales reached circa £2.3bn, and we continue to experience significant growth.
Key values:
- Local business with traditional values, despite our scale
- Strong entrepreneurial ethos and opportunities for development in a fast-paced, commercial environment
Named among the 10 Best Big Companies to Work For, Howdens thrives on the principle of being “Worthwhile for ALL”, fostering an inclusive environment.
Inclusivity commitment: We will do everything to support you throughout the application process. Email recruitment@howdens.com for adjustments in the recruitment process.
Note: Applicants must have a valid right to work in the UK. No sponsorship is offered for depot positions. Thank you for your understanding.
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