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Telesales / Business Developer
Business Developer - Howdens Joinery
About the Role
Join the UK’s No1 Trade Kitchen Supplier as a Business Developer at Howdens. You’ll play a crucial role in growing your local depot by driving business, introducing new trade customers, and building lasting relationships with existing ones. If you thrive on direct communication, enjoy telesales and account management, and are motivated by results and targets, this role could be perfect for you.
Working within a busy depot team, your responsibilities will include:
- Generating leads
- Arranging customer appointments
- Supporting sales pipelines
- Collaborating with Kitchen Sales Designers and Territory Sales Representatives to convert opportunities into sales
Key traits for success:
- Confidence in engaging with customers, both in-person and over the phone
- Strong ability to build rapport and ** drive sales**
- Responsiveness to call targets and proactive attitude
- Excellent organisation and creativity in spotting growth opportunities
Responsibilities
- Call existing trade customers to nurture long-term relationships and secure future business
- Use customer data to detect inactivity and reignite engagement
- Achieve daily call activity targets with a targeted customer list
- Stay updated on customer projects to identify opportunities for upselling or introducing new products
- Arrange in-depot surveys and appointments for Kitchen Sales Designers
- Promote products, special promotions, and upcoming events
- Support depot administration, including invoicing and general operational tasks
- Collaborate closely with the team to help depots meet sales targets and deliver exceptional customer service
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Requirements
- A natural communicator comfortable speaking to customers, verbally and in writing
- Someone who enjoys consultative selling, building relationships, and turning opportunities into sales
- Commercially savvy, with a focus on driving value for both Howdens and customers
- Self-motivated, positive, and proactive – craving challenges and results
- Highly organised, with the ability to methodically manage customer activity
- Comfortable working under target-driven environments, whether for calls, visits, or outcomes
- Experience in telesales, account management, or any other customer-focused role would be beneficial
Benefits
- Competitive salary, coupled with brilliant bonuses and outstanding depot incentives
- Excellent pension plan with up to 12% company contribution
- Up to 32 days annual leave, including bank holidays – holiday entitlement increases with service
- Generous staff discount on all Howdens products
- Buy-as-you-earn share-scheme offering financial growth linked to tenure
- Standard working week of 40 hours, no evening, Sunday, or Bank Holiday working
- Dedicated virtual GP access and organisational wellbeing support for employees and dependants
- A strong team culture – Howdens fosters an environment where everyone collaborates closely and reconfirms daily trust through delivering on promises
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Why Join Howdens?
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Part of the UK’s #1 trade kitchen supplier, with more than 11,000 staff and 900 depots nationwide
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Employer of over 10,000 teams, bringing some of the doughty solo operated enterprise praises, with 2.3bn in annual sales
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Fast-paced, commercial environment fostering quick decisions and consequential results
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Entrepreneurial culture that rewards grit and growth with competitive salaries, development opportunities, and exciting teaser rewards
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Named as one of Britain’s 10 Best Big Companies to Work For, focused on integrity and aspiration
Foundational Principles: Howdens Aim to be Worthwhile for ALL We dedicate ourselves to creating an inclusive workplace, where diversity is celebrated and discourse thorny. If adjustments are necessary for a fair and conscientious recruitment journey, we are here to help. Please email recruitment@howdens.com and include the job title and location.
Application Note
Valid right-to-work documentation in the UK is mandatory for candidates. No sponsorship available for UK depot roles.
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