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Company Description
Datapin is a data-focused organization that transforms complex information into clear, actionable insights for clients. Positioned at the forefront of the data revolution, Datapin supports businesses in making informed strategic decisions. The company’s expertise in data analysis helps organizations identify new opportunities, improve performance, and reach their goals with greater accuracy. Team members collaborate with diverse industries, contributing to data-driven solutions that have a tangible impact on business outcomes.
Role Description
As a Telesales Specialist at Datapin, you will engage prospective and existing customers by phone to present solutions, handle inquiries, and guide them through the sales process. You will:
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- Qualify leads
- Understand customer needs
- Deliver clear product explanations
- Follow up consistently to close sales and meet targets
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Daily activities include:
- Maintaining accurate records in CRM systems
- Coordinating with customer service and support teams
- Participating in training to stay current on offerings and sales techniques
This is a full-time, on-site role based in the London Area, United Kingdom, working closely with colleagues in a collaborative environment.
Qualifications
- Strong Sales skills, including lead qualification, upselling, and closing, with a track record of meeting or exceeding targets.
- Excellent Communication skills, both verbal and written, with the ability to explain complex information clearly over the phone.
- Customer Service and Customer Support skills, focused on building trust, resolving concerns, and maintaining long-term relationships.
- Experience in Training or willingness to participate in ongoing training to improve product knowledge and sales techniques.
- Previous telesales, inside sales, or call center experience, ideally in a B2B or data-driven environment.
- Comfort working with CRM software and basic office productivity tools.
- Strong organizational skills, attention to detail, and the ability to manage a high volume of calls and follow-ups.
- Ability to work on-site in the London Area, United Kingdom, and collaborate effectively with a diverse team.
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