Paragon Skills
Temporary On Programme Administrator (Remote)
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Location: Remote-based
Hours: 36.5 hours per week (Monday - Friday)
Fixed term basis 1 year duration
Salary: Up to £25,400 DOE
Paragon Skills is a top 5 training provider as rated by our apprentices and a Top 100 best places to work in the Times Top 100 list, and we have a true dedication to the Care and Education Sector!
Due to the volume of learners enrolled onto programme we are expanding our Central Operations team of On Programme Administrators. Reporting to the On-Programme Team Leader you'll provide key support by ensuring all Individual Learner Record (ILR) data processing activities are carried out accurately and timely using ESFA ILR specification. The ideal candidate will demonstrate self-motivation; with the ability to plan and use own initiative to achieve targets to deadlines with high levels of data accuracy and a strong attention to detail.
Key Responsibilities:
- Validating and processing of new learner enrolments in ILR and Learner Management System (LMS)
- Obtaining and checking learner's personal learning records with the Learner Records Service
- Ensuring all learners are allocated to a Personal Tutor or Development Coach in a timely manner
- Working with Personal Tutors and Commercial Sales colleagues to resolve issues with learner enrolments
- Assisting with clearing the ESFA error reports, including FMR's and PDSATs
- Provide Information, Advice and Guidance to all clients that enable them to make informed decisions to meet their goals and objectives
- Supporting the wider Administration team with any other duties if required
- Maintain and develop positive relationships with all stakeholders
- Proactively promote and safeguard the welfare of children and young people you are responsible for or come into contact with
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Qualifications
- Grade A-C GCSE in English and Maths or equivalent
- Level 2 Information, Advice and Guidance or equivalent experience
- Level 3 Business and Administration qualification or equivalent experience
Knowledge And Experience
- Experience of working in a fast-paced Data Entry or Administration role
- Experience of prioritising tasks and managing own workload without close supervision
- Experience of working in line with GDPR legislation and data security policies and procedures for maintaining confidentiality and the highest degree of integrity
- Understanding of ILR specifications and ESFA funding requirements
- Confident to engage with employers and learners over the phone and via email
- IT literate and proficient in MS Office packages including Word, Excel, and Outlook
- Flexibility and able to travel to meet business needs
We are proud to offer a suite of Paragon Choices which are optional benefits alongside our core benefits below:
- 25 days annual leave - increasing with length of service and 8 bank holidays
- Holiday purchase scheme
- Up to 3 days of paid volunteering leave and corporate conscience initiatives
- Recognition and long service awards to celebrate our colleagues'
- Perkbox - a suite of discounts, lifestyle benefits and wellness tools
- 3% matched Employer Pension contribution
- In person team meetings and 1:1s
- Enhanced Maternity leave after 2 years of service
- Income protection and Life Assurance
- Recommend a colleague incentive schemes, where you can benefit £500 for referring great people to work with us
- CPD and training opportunities
- 4pm Friday finish with flexible working opportunities available
- Flexible and supportive team and with a great culture
- Employee Assistance Programme, with a dedicated People Team to support all colleagues
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If you are an energised, driven, and experienced clerical professional; keen to support the team with administrative duties apply to join the team today!
We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.
To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.
Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues, and we implement robust safer recruitment practices to support this. Dependant on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.
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