Lush
Temporary Sales Assistant/ Party Host
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Temporary Sales Assistant/ Party Host
Application Deadline: 5 August 2026
Department: Retail
Employment Type: Fixed Term - Part Time
Location: Eastbourne
Reporting To: Store Management Team
Compensation: £13.45 / hour
Description
Embrace a genuine love for delivering outstanding customer service and provide that 5-star experiences. Our stores are all about creating a haven of kindness, aiming to make our customers' day unforgettable.
Our party hosts are responsible for delivering 5-star customer service and incredible parties! In this role, you will be expected to host parties at our store. Parties can include an array of fun activities, such as: product making, potion making, treasure hunt and perfume experiences. Our parties are known for being fun, high-energy and inclusive to all. Our ideal candidate will be confident, enthusiastic about party hosting and a good communicator.
Interview Dates: W/C 10/08/2026
Start Date: W/C 17/08/2026 (Training on and off shop floor)
Contracts available: 8 or 10 hours per week.
Training will be provided!
Key Responsibilities
As a Sales Assistant, you'll help create a welcoming and vibrant shop floor that excites customers. Your role is all about delivering fantastic customer service through product demonstrations and providing samples. Using your product knowledge and great customer service skills, you'll make sure every visitor to your shop leaves with a smile.
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- Greet customers warmly as they enter the store, making them feel welcome and valued right away.
- Engage with customers by asking open-ended questions to understand their needs and preferences.
- Listen carefully and provide personalised recommendations based on what they tell you.
- Know your products inside and out, including ingredients, benefits, and how to use them. Be ready to explain why each product is great and how it can help the customer.
- You should be demonstrating products in every consultation, right on the customers’ skin, showing how to use them effectively.
- You’ll be an excellent party host, helping our extra-special customers celebrate their big day, giving them an above-and-beyond experience in store. You’ll make this fun, you will create an inclusive environment, something they’ll take away and remember Lush by for years to come.
- Give out samples tailored to the customer’s needs, explaining how to use them for the best results.
- Build a rapport with regular customers by remembering their preferences and past purchases.
- Follow up with them to see how they liked previous products and suggest new items they might enjoy.
- You'll help keep the shop floor clean, tidy, and visually appealing, ensuring products are displayed according to guidelines. As seasons and sales trends change, you'll assist in adjusting displays to maximise product visibility and sales.
- You'll work with the store manager to uphold high standards and keep the shop looking its best.
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Skills, Knowledge and Expertise
- Confident approaching customers and delivering expert consultations
- Ability to lead others in party activities
- Strong work ethic and passionate about development
- Collaborative spirit
- Great communication skills
Benefits
- Bonus scheme
- Day off on birthday
- Pension scheme
- 50% discount on Lush products and spa treatments
- Cycle to work scheme
- Employee assistance programme with Health Assured
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