Linley and Simpson
Tenancy Compliance Coordinator
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Welcome to Linley and Simpson
We're known for bringing local knowledge and strong values together. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have over 350 staff ready to assist our customers in the Yorkshire region. We're here to help people find, sell, and let their property.
Tenancy Compliance Coordinator
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Tenancy Compliance Coordinator. This is a maternity cover position based in Horsforth. This is a fixed term contract for 9 - 12 months maternity cover.
Key Responsibilities
Compliance & Tenancy Progression
- Review newly listed properties and conduct initial compliance checks.
- Obtain title deeds from third-party providers where required.
- Monitor and request outstanding Anti-Money Laundering (AML) documentation.
- Issue tenancy agreements once compliance requirements have been satisfied.
- Complete tenancy progression administration including:
- Signing off tenancy agreements.
- Issuing key release authorisation.
- Registering deposits.
- Monitor and chase outstanding compliance requirements across branch offices, ensuring documentation is obtained within required timescales.
- Respond to compliance and tenancy-related queries from branch teams and landlords.
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Change of Sharer Administration
- Manage and monitor the tenant referencing process through to completion.
- Provide daily referencing updates, highlighting progress, outstanding actions, delays exceeding one week, and cases requiring escalation.
- Accurately inputting new tenancy details onto CRM.
- Inbox management.
- Registering tenancy deposits and issuing relevant deposit documents to tenants.
- Assist with change of sharer progression to ensure strict deadlines met.
Key Skills And Experience
- Strong administrative and organisational skills with excellent attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Excellent communication skills with the ability to liaise effectively with tenants, landlords, branch teams, and third-party providers.
- Proactive problem-solving skills and the ability to manage issues through to resolution.
Perks and Benefits
At Linley and Simpson, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
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We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Linley and Simpson, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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