Millwood Kane International
Tenant Liason
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About Us
Millwood Kane Services Ltd is an investment consulting firm with real estate at its core. We pride ourselves on delivering exceptional service and building strong relationships with our clients and tenants. We are seeking a dedicated Tenant and Property Administrator to join our dynamic team and play a key role in tenant liaison and property administration.
Role Overview
The Administrator will act as a point of contact for tenants, partners, local authorities, subcontractors, ensuring smooth communication and efficient handling of tenancy-related matters, property viewings, compliance, and maintenance coordination and reporting. This role requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving.
Key Responsibilities
- Tenant Communication: Liaise with tenants and potential tenants via phone, email, and written correspondence.
- Screening & Referencing: Conduct tenant screening and reference checks to ensure compliance with company standards.
- Tenancy Agreements: Prepare and manage Assured Shorthold Tenancy (AST) agreements.
- Financial Discussions: Communicate with tenants regarding rent payments, arrears, and rent increases.
- Documentation: Draft letters, maintain accurate records, and manage filing systems (including scanning and digital storage).
- Coordination: Work closely with other departments and teams, external agencies, and legal representatives when required.
- Problem Resolution: Identify issues promptly and propose effective solutions.
- General Administration: Answer calls, schedule appointments, and provide administrative support to the team.
- Reporting: Documenting property-related compliance, maintenance, refurbishment, and planning projects.
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Candidate Profile
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- Hard-working and professional with a strong sense of responsibility.
- Excellent organizational and multitasking skills.
- High attention to detail and accuracy.
- Strong communication skills and ability to build positive relationships.
- A proactive team player who can work under pressure.
Requirements & Qualifications
- Previous experience in property administration or similar role is an advantage but not essential.
- Knowledge of real estate is an advantage.
- Proficient in Microsoft Office applications.
Benefits
- Family-oriented working environment.
- Personal development through seminars and training courses.
- Dynamic and forward-thinking team culture.
- Modern office and friendly atmosphere.
- 20 annual leave days + 5 paid sick leave days.
- Team-building activities and corporate responsibility initiatives.
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