Tesco
Tesco Colleague - Ashford Crooksfoot Extra
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** Retail Colleague (Flexible Availability) – Isle of Man** (from £14.55/hour + 16–12-hour weekly guaranteed shifts)
About the Role
We’re looking for passionate, attentive, and service-driven colleagues who can embrace the varied challenges of a live retail environment with enthusiasm.
Availability Window
This role operates on a flexible shift pattern with guaranteed weekly hours (minimum 16). You’ll be scheduled within these availability windows, with 3 weeks’ notice of shifts:
- Wed: 22:00–07:00
- Fri: 22:00–07:00
- Sat: 22:00–07:00
We welcome near-matching availability—if you can shift slightly but aren’t fully aligned with these periods, please apply anyway.
Responsibilities
As a Retail Colleague, you’ll:
- Deliver exceptional customer service—serving shoppers with a passionate and knowledgeable approach.
- Work across store sections, including service desks, self-checkouts, pick-and-pack areas, and other operational zones as needed.
- Replenish stock and maintain store presentation, ensuring products are at peak quality.
- Apply safety and service standards learned in training to consistently meet customer needs (e.g., seasonal promotions, staffing pivots).
- Engage with the community, representing Tesco at events, campaigns, and local initiatives with warmth and inclusivity.
- Monitor store performance, understanding metrics like service levels, waste reduction, and profit targets.
- Handle customer interactions diplomatically, troubleshooting issues practically.
- Support operational tasks, including occasional late-night deliveries or stock rotations (if required).
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Requirements
✅ Essential:
- Be 18+ (statutory exception extends eligibility for early-morning/late-shift roles).
- Love nothing more than connecting with customers and positively impacting their shopping experience.
- Work flexibly: Be ready to adapt to tasks, employee rota changes, and high-volume periods.
- Prove team-first commitment—collaborate openly, reciprocate with colleagues, and uphold our values-driven culture.
- Comfort with physical demands: While roles avoid heavy manual handling*, you’ll stand, walk, and occasionally bend/reach for shelving.
This is a non-critical support role with limited manual handling tasks, but the position may occasionally require minor stock-rotation assistance.
What’s in it for you?
🔹 Competitive pay: £14.55/hour (guaranteed 12–16 hours/week). 🔹 Holiday & personal time:
- Starts at 20 days + 1 personal day ( grows to 22 days after 12 months + Bank Holidays). 🔹 Flexible working:
- Self-lead scheduling support from your first day—request pattern adjustments via our workforce app. 🔹 Financial incentives:
- 10–15% discount on Tesco Goods and £2k/year savings with Colleague Clubcard (add-on membership for family/shareholders). 🔹 Wellbeing support:
- Free mental health, fitness, and life skill resources powered by Better اکraک/events correlation, £80 gym voucher/year. 🔹 Financial wellness:
- Care in critical illness cover (equalling your salary) and **company-matched pension (7.5% up to £487/month contribution). 🔹 Lifestyle & travel benefits:
- Company car schemes or cycle-to-work loans.
- Business clothing and service accessories provided + perks for those working odd shifts. 🔹 Community engagement:
- Colleague networks for BAME*, LGBTQ+, parents, carers, neurodivergent individuals, veterans, and more. Explore here.
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*Colleague networks are peer-led groups supporting diverse backgrounds—help build and handraise fun inclusive dinners alongside colleagues.
About Us
Tesco’s core purpose: "Serving our customers, communities, and planet a little better every single day."
Values & Ambitions:
- “I’m myself”: Authenticity is at the heart of leadership and teamwork.
- Inclusivity: Our "Everyone Welcome" accreditation reflects ongoing DEI commitments—feedback on accessibility is welcome during hiring.
- Sustainability: We push to make product availability, waste, and supply chain more planet-friendly.
Flexible Well-being Rewards
We tailors support throughout your career journey—whether you’re starting out, becoming a carer, anticipating retirement transitioning or balancing work-parenthood—we’re on it. Reach out for tailored agreements!
PLEASE NOTE:
🚨 Age requirement: You must be 18+. If the role spans pre-6:15am or post-9:45pm shifts or specialised zones (beer/winesp/warehouse/etc.), IsleofMan-specific Labour Laws override earlier age thresholds.
⚠ Voluminous applicants: If this role attracts an oversubscribed response, we may close recruitment early—only interviewed applicants receive feedback.
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