Tesco
Tesco Colleague - Chester Northgate Express
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Tesco Colleague - Chester Northgate Express
Store Colleague
About the Role
This is an opportunity to be the heart of our store, serving our customers every day. You’ll bring energy, passion, and a commitment to great service—helping shoppers feel valued from the moment they walk through the door.
Tesco is looking for colleagues who:
- Love working with people and fostering a welcoming environment.
- Enjoy variety, with a range of responsibilities across the store.
- Are dependable, positive, and proactive.
You’ll play a critical role in ensuring Tesco remains a favourite shopping destination for every customer.
Availability Window
When are you available to work? Tesco needs flexibility to meet the demands of our stores, so below are general availability windows. We’ll schedule your shifts within these times, and you’ll have 3 weeks’ notice for your exact shifts:
- Monday: 15:00 – 23:15
- Wednesday: 10:00 – 21:00
- Friday:
- 05:30 – 14:30 (earlier shift)
- Saturday: 05:30 – 14:30
Important: While these times are ideal, if you can match most of them, we’d still welcome your application.
Key Responsibilities
- Serving Our Customers: Consistently deliver warm, natural service with passion—our customers are at the heart of what we do.
- Product Knowledge: Want to be confident about the range in your store, helping shoppers find exactly what they need.
- Versatility: Work across departments, including picking, replenishment, service areas, entry areas, and sometimes deliveries.
- Safety & Efficacy: Implement training to ensure a safe, organised store—knowing your routines helps keep service and sales on track.
- Customer-Centric Decisions: Be positive and quick to spot opportunities to improve service (e.g., current offers, stock display).
- Stakeholder Engagement: Participate in seasonal campaigns, community events, and charity drives to create a strong connection between Tesco and the local community.
- Quality Handling: Care for products to perfection—ensuring they’re in top condition for customers.
- Team Alignment: Live our core values and foster a culture where everyone feels welcome, including respecting our policies at all times.
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Required Skills & Traits
- People-Person: A natural with customers, making them feel appreciated.
- Customer Connection: Build loyalty through genuine smiles and friendly service every time.
- Decisiveness: Anticipate customer needs and act promptly—but also collaborate within a team.
- Team Spirit: Communicate openly, build alliances, and thrive in diverse teams.
- Role Model: Always punctual, polished, and proud to represent Tesco.
- Shifts Accuracy: Keep to availability windows while maintaining flexibility.
Working Hours & Pay
- Pay: Starting rate of £13.28/hour, rising to £14.55/hour (for stores within the M25). Base rate changes may apply due to location or performance bonuses.
- Hours: A minimum of 12 stable hours/week is guaranteed—unsure how many hours you’d like? No problem! We value discretion.
Benefits
Tesco enjoys being a great employer. Join us and enjoy:
- Flexible Working: From day one you can already take advantage of flexible hours andacés or adjustments according to your need.
- Holiday Policies: 20 days increasing to 22 days when you’ve served for a year (adding official bank holidays).
- Employee Discounts:
- 10% off on total purchases.
- 15% off during weekend paydays (up to £2,000 saved a year).
- Companion Card: A family-plan card—extra discounts outside your home!
- Wellbeing Support:
- Access to free resources backed by experts for mental health, financial, career, and lifestyle needs.
- Financial Security:
- 10X life insurance coverage.
- Award-winning pension matching contributions up to 7.5%.
- Discounts & Perks: A flexible array of employee benefits, including:
- Stock options
- Cycle-to-work schemes
- Uniform: Free uniform and equipment
- Colleague Networks:
- Everyone’s Welcome. Regardless of background, you’re part of a community, no matter your circumstance—from new parents to early careerists on to retirement candidates.
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About Us
At Tesco, our mission isn’t just to sell products—we want to serve customers, communities, and the planet a little better daily.
We believe Diversity, Equity, and Inclusion matter. That’s why everyone belongs, coming as yourself, living authentic lives. Together, we’re a Disability Confident Leader—committed to accessible paths for all potential colleagues.
Need flexibility to suit life’s chapters? We’re here to talk. Whether you’re starting a family, pursuing a new endeavour, or adapting to shifting priorities—it’s not about “one-size-fits-all.” It’s about solutions.
Key Notes & Considerations
- This is a role for individuals over 18+, or those required to operate store management hours (before 6:15 am or after 9:45 pm) or work in specific sectors (warehouse, wines/spirits, delivery hours).
- Working Hours & Availability: Strict adherence to morning start/end shift policies, or earlier shifts on specific days, entails older-age preference policies.
- Fair Processing: Recruitment uses fair & equitable methods. Some roles close sooner than advertised end dates only depending on high candidate volume.
- Interviews: People shortlisted for interview receive structured evaluation needs.
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