Tesco
Tesco Colleague - Cowbridge Express
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Retail Colleague Role
About the Role
Our Tesco Colleague role offers a variety of responsibilities designed to create an excellent shopping experience for customers. This is a dynamic and rewarding position for those who love serving others and thrive in a busy, customer-focused environment.
Availability Window
The expected availability window is as follows:
- Sunday: 17:15 – 23:15
- Friday: 17:15 – 23:15
- Saturday: 17:15 – 23:15
You will be scheduled within these hours, with 3 weeks’ notice of your shifts. We welcome flexibility—if your availability aligns mostly with these windows, we would still love to hear from you.
Starting Pay
- Standard Tesco Colleague rate: £13.28 per hour
- Stores within the M25: £14.55 per hour
- Additional payments may apply depending on location
We guarantee a minimum of 16 hours per week, though part-time opportunities from 12 hours are available.
What You’ll Do
In this role, you will:
- Deliver exceptional service by knowing your customers and serving them with passion and pride.
- Be product-knowledgeable and promote our range of products and services effectively.
- Assist across the store, including in service areas, picking, and replenishment, as needed.
- Apply trained skills to ensure safety, efficiency, and outstanding customer experiences.
- Make timely, customer-focused decisions while maintaining store routines.
- Participate in seasonal, community, and charity events to enhance the shopping experience.
- Support store performance by understanding key metrics and contributing to sales, sustainability, and waste reduction goals.
- Handle products with care to maintain quality and ensure they reach customers undamaged.
- Live our values, create an inclusive atmosphere, and adhere to Tesco policies.
- Sometimes require delivery handling into the store.
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What You’ll Need
To succeed in this role, you should:
- Have a passion for customer service and enthusiasm for greetings customers warmly.
- Build strong rapports with shoppers, ensuring they leave with a great impression.
- Take initiative, making decisions that prioritise customer satisfaction.
- Work efficiently in a team, communicating openly and collaboratively.
- Build strong colleague relationships while maintaining a positive team spirit.
- Arrive on time, well-presented, and ready to represent Tesco at your best.
Our Support for You
When you join Tesco, you’ll enjoy:
- Holiday entitlement starting at 20 days (plus a personal day, increasing to 22 days after 12 months), plus bank holidays.
- Flexible working from day one, with applications supported throughout your application process.
- Colleague Clubcard benefits, including *10% off at Tesco and 15% at payday weekends, saving up to £2,000/year—plus a shareable card for family outside your home (*supplemented joiners).
- Free wellbeing support, covering mental, physical, and general health.
- Life cover offering 5x your annual salary and an award-winning pension with matching contributions (up to 7.5%).
- Benefits tailored to your lifestyle, from discounts and shares to cycle-to-work schemes and more.
- Uniform provided and policies supporting all life moments.
- Access to Colleague Networks, fostering connections across diverse backgrounds—learn more here.
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About Us: Our Values and Commitment
At Tesco, our vision is to be every customer’s favourite way to shop, whether at home or on the go.
Our core purpose is: "Serving our customers, communities, and planet a little better every day."
- Diversity, equity, and inclusion (DEI): Tesco is a place where Everyone’s Welcome. We celebrate differences and ensure every colleague feels represented.
- Flexible working: We recognise life changes—whether starting a career, parenting, planning for retirement, or other life milestones. Conversations about flexible work are welcomed at any point in your application.
- Disability Confident Leadership: We are committed to an inclusive recruitment process and offer accessibility support. Learn more here.
Important Notes
- Age requirement: Applicants must be over 18, except for roles before 6:15 am, after 9:45 pm, or in warehousing, counter roles, bakery, beverages, or driving.
- Legal age verification: Our national policy adheres to the school leaver’s age, varying by country—check here.
- High-volume role handling: Some roles may close earlier than advertised to manage applications efficiently. Interviews-only candidates receive feedback.
For more information, visit www.tescoplc.com.
Ready to make a difference? Apply today and join the team!
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