Tesco
Tesco Colleague - Dumfries Extra
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Store Team Member
About the Role
This is a committed role with plenty of variety, focusing on delivering exceptional customer service in one of our bustling stores.
Customers are at the heart of everything we do. You’ll serve them daily, putting pride and passion into everything you do. Join a specialist team where everyone is welcomed, learn new skills, and contribute to creating a fantastic shopping experience. Whether you thrive on stability, flexibility, or career development, this role offers real opportunities—no two days will be the same.
Availability Window
We’re scheduling shifts within the following timeframes. Ideally, you should be available between these times, though flexibility is acknowledged where possible.
| Day | From | To |
|---|---|---|
| Sunday | 16:00:00 | 21:30:00 |
| Monday | 16:00:00 | 22:00:00 |
| Tuesday | 16:00:00 | 21:30:00 |
Shifts Details: We offer a minimum of 16 guaranteed hours per week for new colleagues. If you prefer fewer hours (down to a minimum of 12), we’d still like to hear from you.
You’ll receive 3 weeks' notice before your shifts are confirmed. If your available hours match closely but not exactly, we’ll consider you for the role.
Pay & Conditions
- Starting pay: £13.28/hour (or £14.55/hour if within the M25) (Additional location-based payments may apply.)
Key Responsibilities
You’ll play a vital role in enhancing the Tesco customer experience:
- Serve customers with natural, passionate service—know your products, greeten them with a smile, and give exceptional natural service
- Work across the store, including picking, replenishing, and customer-facing roles
- Apply training effectively to ensure safe, high-quality routines in every area of the store
- Resolve issues using common sense—think about what’s best for customers and the team
- Participate in seasonal events, charities, and community drives to create a positive shopping experience
- Contribute to sales, service improvement, and reducing waste by understanding your store’s performance goals
- Handle products carefully to maintain their quality and preserve the brand’s integrity
- Live Tesco’s values—be authentic, inclusive, and welcoming while adhering to our policies
- Occasionally assist with deliveries into the store
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Requirements
You must be:
- Passionate about customer service—your attitude and smile make a difference!
- Good at building rapport—leaving customers with a memorable experience
- Anable to make proactive decisions to enhance the shopping journey
- Skilled in teamwork, communication, and fostering a positive work environment
- Reliable in appearance and punctual—you’re the face of our brand
- At least over 16 years old (only roles involving early starts/late finishes, warehousing, or deliveries require you to be 18+)
Benefits
Join a brand where your well-being and career growth matter. Enjoy these perks:
- Holidays: Start at 20 days/year plus 1 day of personal leave—growing to 22 days after 12 months (plus Bank Holidays)
- Flexible Working: Apply from day one
- Discounts:
- 10% off groceries at Tesco
- 15% off for weekend shoppers at selected stores *(Potential savings: £2,000/year when combined with a personal Colleague Clubcard)
- Additional 15% off for a second family card to use outside your home
- Wellbeing: Access free services, including mental health support, Gym Bonus membership, and Collision benefit checks
- Life After Retirement:
- £89,085 in life cover (5x annual salary max)
- Winner of MyNovember awards 2022, with *matched pension contributions (cap at 7.5% of your pay)
- Tailored Benefits: Pick from discounts, share schemes, or even a cycle-to-work plan
- Uniforms & Policies: Provide what you need, with support to accommodate life’s important moments
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Colleague Networks: Connect with a supportive group of colleagues from diverse backgrounds (More info here)
About Us
Our mission: Becoming every customer’s favourite way to shop, whether they shop online or in-store.
Transcending transactional shopping, we aim to:
- Serve communities, customers, and the planet—every day
- Value diversity, equity, and inclusion (DEI): A workplace where everyone is welcome to be themselves
- Flexible working across all life stages: Family changes? Retirement planning? Career pivots? We welcome these discussions
Diversity & Inclusion
We’re proud to be a Disability Confident Leader, with dedicated accessibility support throughout the recruitment process. If you need help, click here for guidance.
Jobs & Age
Requirements vary slightly:
- Minimum school-leaver age applies for this role (Check legal age limits for your country.)
- 18+ required for positions involving early starts (before 6:15 AM), late finishes (after 9:45 PM), warehouse work, or alcohol/spirits areas
High applicant volumes may cause early role closures—we’ll only provide interview feedback to those we’ve invited.
Further info: www.tescoplc.com
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