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Tesco Colleague - Dumfries Extra

Dumfries
£13.28/hr
Posted 7 days ago
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Store Colleague – Availability Window (Flexible)

Our Tesco Colleague role offers a starting pay rate of £13.28/hour (increasing to £14.55/hour within the M25). Additional payments may apply depending on your location.

We guarantee all new colleagues a minimum of 16 contracted hours per week, though flexible options (down to 12 hours) are also available. Shifts will be scheduled within your selected availability windows, with 3 weeks’ notice.


Availability Options

For this role, we require weekly availability during the following times:

DayFromTo
Thursday16:0021:30
Friday16:0022:00
Saturday16:0021:30

Note: We can accommodate shifts that are close to but not exactly within these hours. If your availability aligns reasonably, we’d still like to hear from you.


About the Role

At Tesco, we put customers first, and this role is perfect for dedicated, hands-on colleagues who thrive in a friendly store environment with endless variety. You’ll:

  • Serve customers with passion and professionalism.
  • Build relationships and create a warm, inclusive atmosphere.
  • Help guide them through our products and services.
  • Work across customer service, picking, replenishment, and team tasks.
  • Train new colleagues and support safe, efficient store operations.
  • Deliver events, charity work, and seasonal promotions with energy.
  • Contribute to store performance, sales, and sustainability efforts.
  • Handle deliveries and maintain stock quality daily.
  • Always represent Tesco values—starting with "Everyone’s Welcome."

Responsibilities

You’ll be responsible for delivering exceptional customer service and ensuring smooth store operations:

  • Customer First – Serve customers with pride and passion, matching their needs while safeguarding standards.
  • Product Knowledge – Be well-versed in Tesco products, promotions, and services.
  • Cross-Store Work – Assist in multiple areas, including checkouts, stocking, and team shifts.
  • Operational Excellence – Apply training safely, efficiently, and in line with Tesco policies.
  • Decisive Action – Make customer-focused decisions to maintain peak service.
  • Engaged Team Member – Participate in team building, events, and community initiatives.
  • Performance Mindset – Understand how your role impacts store success.
  • Staff Champion – Set an example by embodying Tesco’s culture and values.
  • Occasional Delivery Handling – Support the reception and distribution of stock deliveries.

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Why you're a good match

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Requirements

To be successful, we’re looking for you to embody these qualities:

  • Customer-focused mindset – Greet shoppers with warmth and pride, ensuring a memorable experience.
  • Relationship builder – Connect naturally with customers and colleagues alike.
  • Proactive problem-solver – Take initiative to anticipate and address customer needs.
  • Team player – Collaborate, communicate openly, and foster a positive team spirit.
  • Dependable presence – Arrive on time, be well-presented, and represent Tesco authoritatively.
  • Flexible go-getter – Willing to adjust hours, tasks, or learning processes to meet operational needs.

Benefits

Your Tesco Package

  • Holiday & Excuses Starter Pack – 20 days rising to 22 days, plus 8 statutory Bank Holidays (later rising).
  • Flexible Stability – Apply for flexible working arrangements from Day One.
  • Colleague Savings – 10% off Tesco products; 15% discount on weekend payday purchases (worth up to £2,000/year).
  • Free Wellbeing Support – Access resources for mental, physical, and personal wellness.
  • Pension Matters – Award-winning pension with 100% employer matching to 7.5% of salary.
  • Protection & Perks – Lifetime Personal Life Cover (5x salary), alongside carer scheme and working parent support.
  • Choose What Matters – Custom benefits including lifestyle discounts, reliable transport schemes, and financial perks.
  • Fashion Forward – Complimentary store-specific or neutral uniform.
  • Pride in Purpose – Join Tesco’s engaging networks for shared interests, diversity, and mutual support.

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About Tesco

Our Mission

Our core purpose is: “Serving our customers, communities, and planet a little better every day.” We don’t just sell goods—we’re a responsible, sustainable business. From procurement to community outreach, we aim to make a positive impact.

Our Commitment to You

  • Diversity, Equity & Belonging – Wherever you come from, your background is celebrated. Everyone’s Welcome.
  • Flexibility for Your Life – Conversations about flexible working (childcare, care, career pivots, etc.) start at application.
  • Popular for a Reason – Tesco is a recognised Disability Confident Leader. Accommodations are available throughout recruitment—don’t hesitate to ask.

Please Note

  • Legal Working Age – Tesco recruits only above the legal leaving age. UK rules stipulate a minimum age of 16, though some roles (pre-6:15 am, post-9:45 pm, warehouse, alcohol/beer handling, or transport driver) require applicants to be 18+.
  • Fair Process – High applicant volume may close roles earlier than stated. We provide interview feedback only to shortlisted candidates.
  • Further Info – Visit www.tescoplc.com to discover our community, values, and commitment.

➡️ Apply Now Note: If a candidate applies without reflecting a supportive fit—e.g., strict inflexibility to advertised hours or a lack of regard for location-adapted pay scales—we’ll review feedback thoroughly. Herbal supplementary workplace food policies must handle potential gas flavour-odor concerns based on macroevaluating case sensitivity.

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Skills

Customer Service
Teamwork
Communication
Initiative
Rapport Building
Decision Making
Time Management
Presentation

Location

Dumfries, Scotland, United Kingdom

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