Tesco
Tesco Colleague - Dunmurry Superstore
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Tesco Colleague - Dunmurry Superstore
Store Colleague Role
Availability Window
Our availability window is as follows. Please indicate which days you can work within these brackets:
- Sun: 07:00 - 13:00
- Wed: 11:00 - 17:30
- Sat: 06:00 - 12:00
In special circumstances, alternative availability Window may be accepted. If yours closely aligns, please still apply.
About the Role
This hourly role is perfect for those passionate about customer service and eager to jump into a dynamic work environment with variety and opportunity. Customers are at the heart of everything we do. Whether you want job stability, flexibility, or to start a career, this position is designed to suit different lifestyles. You’ll serve astounding customers, be part of a great team, and help deliver exceptional service.
Note: You must be over 18 to apply.
Your Responsibilities (Like For Like Customer Service)
You will be responsible for:
- Serving customers with enthusiasm and pride—always putting them first.
- Being knowledgeable about products and promotions throughout the store.
- Supporting in service, picking, and replenishment as required.
- Demonstrating and applying training and safety standards effectively.
- Making judgement calls for great customer experiences and maintaining store routines.
- Engaging in seasonal, community, and charity events to create an inclusive atmosphere.
- Understanding store performance and working collaboratively to enhance sales, customer service, profitability.
- Handling products carefully to maintain quality and store standards.
- Embracing Tesco’s values, following policies, and fostering an environment where everyone feels welcome.
- Occasionally assistant with deliveries into the store.
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Requirements
To thrive in this role, you’ll need:
- A real passion for customer service—mailing a smile and serving with honesty.
- Aptitude to build rapport, making customers want to return.
- A disposition for taking the initiative in decision-making that benefits customers.
- Strong ability to work collaboratively and communicate effectively in a team atmosphere.
- Positive mindset: being punctual, well-presented, and representing Tesco proudly at all times.
What’s In It For You?
Tesco rewards hourly colleagues with fantastic benefits:
- 20+ days holiday plus a personal day, rising to 22 days after 12 months (covering Bank Holidays).
- Support to request flexible working from day one (office hours or shifts, parental leave, etc.).
- 10% off + 15% on weekends with your Colleague Clubcard—saving up to £2,000 annually. Each store also offers a family/kids Clubcard if eligible.
- Access to free wellbeing services, including resources to support yours mental, physical, or life needs.
- Life cover equivalent to five times your pay and an award-winning pension with Tesco matching up to 7.5% of contributions.
- Benefits fit-for-you: Choose from discounts, shares, bike-to-work schemes, etc.
- Full uniform provided, along with support programs for time management or personal moments.
- Access to diverse colleague networks tailored to community backgrounds—including a dedicated platform here.
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About Us
Our Vision
Our vision is to be "every customer’s favourite way to shop", both in-store and when on-the-go. Serving means going above and beyond a simple transaction—it’s about integrity, sustainability, and serving those who matter most: customers, communities, and the planet.
Diversity, Equity & Inclusion (DEI)
DEI at Tesco means that your culture, background, or identity is always safe and valuable here. We foster a space where Everyone’s Welcome.
Flexibility & Inclusivity
Frances need it flexible to exist in any format:
- Career starters, parents, carers—humbled to manage transitions with meaningful adjustments.
- Support for life’s major shifts (e.g., growing families, retirement), let us know during recruitment.
- A Disability Confident Leader, we ensure an accessible recruitment process—explore support here.
Please Note
- Age requirements: Tesco recruits those of **school-leaver’s age (18+) for roles that feature hours before 06:15am, warehouse, beers/wine/spirits, bakery, or delivery duties.
- If there is an overwhelming volume of applications, roles might open prior to the advertised moment to manage processing fairly.
- Interviews only receive targeted feedback or acknowledgment of their process stage.
For more information about us and other open roles, visit tescoplc.com.
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