Tesco
Tesco Colleague - Huntingdon Extra-Produce
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Service Associate
About the Role
Our Tesco Colleague rate of pay starts from £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
We offer a minimum of 16 guaranteed hours weekly, but also accommodate roles with a minimum of 12 hours if preferred. Below is your availability window across the week:
| Day | Availability Window |
|---|---|
| Mon | 14:00:00 – 22:00:00 |
| Tue | 08:00:00 – 16:00:00 |
| Wed | 08:00:00 – 16:00:00 |
| Thu | 08:00:00 – 16:00:00 |
| Fri | 14:00:00 – 22:00:00 |
| Sat | 08:00:00 – 16:00:00 |
We will schedule your contracted hours within these windows, and you'll have 3 weeks’ notice for your scheduled shifts. We support flexibility, so even if your availability is close to but not directly matching these times, your application is welcome.
Customers are at the heart of everything we do. This is a committed, dynamic role filled with real-world challenges—exactly what makes it so rewarding. Here at Tesco, you’ll:
- Help serve our valued shoppers daily
- Work with a specialist, diverse team where everyone is welcome
- Build new skills, meet fantastic people, and actively contribute to their progress.
Whether you seek stability, flexibility, or career advancement, Tesco could be the perfect role for you.
Responsibilities
You will handle a variety of crucial tasks, including:
- Serving customers with passion and pride, delivering natural and exceptional service.
- Ensuring product knowledge and outstanding understanding of store offerings.
- Supporting across store service, picking, and replenishment areas as needs require.
- Implementing training effectively to operate safely, efficiently, and deliver outstanding customer service.
- Making timely, customer-focused decisions and executing routines that improve customer experience.
- Participating in seasonal, community, and charity events, fostering an inclusive and welcoming environment.
- Tracking and reporting store performance, understanding your role in improving service, sales, reducing waste, and driving profit.
- Handling products with care to maintain quality and ensure they reach customers in prime condition.
- Being yourself, embodying Tesco values, and always following store policies to create a welcoming atmosphere.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Occasionally, you may be involved in accepting deliveries.
Requirements
To excel in this role, we seek colleagues with:
- A strong passion for delivering excellent service, greeting customers with warmth and enthusiasm.
- The ability to forge rapport with customers and elevate their shopping experience.
- Initiative to instigate customer-friendly decisions.
- Strong teamwork and communication skills.
- A knack for building positive relationships and fostering team spirit.
- Professionalism—being punctual, well-presented, and an ambassador for the brand.
Benefits
Enjoy a comprehensive package tailored to enhance your work-life balance and recognise your hard work:
- Holiday entitlement:
- Starting with 20 days plus a personal day, rising to 22 days after 12 months.
- In addition to Bank Holidays
- Flexible working requested from day one.
- Discounts:
- 10% off and 15% off at payday weekends with Colleague Clubcard—adding up to £2,000 annually—with a second family card for members outside your household.
- Access to free wellbeing services, covering your mind, body, and life.
- Life cover equivalent to five times your salary, along with an excellent pension, where the employer matches contributions up to 7.5%.
- Benefits to suit your needs, including shares, cycle-to-work schemes, and more.
- Uniforms provided.
- Policies in place to support adapting to life’s important moments, whether big or small.
- Access to diverse colleague networks, fostering connections across varied backgrounds.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Read more about our available benefits.
About Us
Our Mission
At Tesco, our vision is to become every customer’s favourite way to shop, whether at home or on the move. Our purpose is clear: "Serving our customers, communities, and planet, just a little better each day." This mission transcends transactions—it means building a responsible business, nurturing our eco-friendly footprint, and making a positive impact across the countries and communities we’re part of.
Diversity, Equity, and Inclusion (DEI)
At Tesco, everyone is welcome. DEI ensures regardless of background or identity, each individual always feels represented and can be their authentic self.
Flexible Working
Life is unique for everyone. That's why Tesco embraces flexible working conversations. Whether in the early stages of your career, seeking freedom for personal ambitions, or navigating life shifts like becoming a carer or welcoming a new parent—contact us for support.
Tesco is proud to be accredited as a Disability Confident Leader and provides a fully inclusive and accessible recruitment experience. Explore our accessibility options [here].
Important Notes
- Age Requirement: Tesco only hires those aged past the school-leaving age. For details on your country’s age threshold, visit [here].
- For roles involving starts before 6:15 AM, after 9:45 PM, or positions like warehouse, BEWS (beers, wines, and spirits), counters, bakery, or driving, only candidates aged 18 or above will be considered.
To manage high applicant volumes, some roles may close early before the scheduled closing date. Only those invited for an interview will receive individual feedback.
For finer insights into our company, visit our website.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills