Tesco
Tesco Colleague - Lichfield Extra
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Tesco Colleague - Lichfield Extra
About the Role
Our Tesco Colleague role starts with a competitive rate of pay:
- £13.28/hour (standard rate)
- £14.55/hour for stores within the M25 Additional payments may apply depending on location.
We offer 16 guaranteed hours per week for new colleagues, though opportunities exist for 12-hours minimum if preferred. The availability window is as follows:
Days | Sunday | 06:00:00 – 12:00:00 | | Tuesday | 06:00:00 – 12:00:00 | | Friday | 06:00:00 – 12:00:00 | | Saturday | 06:00:00 – 12:00:00 |
Shifts will be scheduled within these times, with 3 weeks' notice. Flexibility is supported if availability closely aligns.
How Our Role Fits Into Our Vision
Customers are at the heart of what we do. This is a committed role with variety, daily challenges, and growth opportunities. By joining us, you’ll:
- Serve customers with pride and passion through natural, expert service.
- Collaborate with diverse, welcoming teams.
- Contribute to seasonal, community, and charity initiatives, fostering an inclusive atmosphere.
You must be over 18 to apply.
Responsibilities
Key Tasks
- Tailor your service: Understand customer needs to deliver exceptional experiences, anticipating their requirements.
- Master our products: Be knowledgeable about store offerings, from everyday essentials to in-demand items.
- Behind-the-scenes excellence: Work across service areas, picking, and replenishment during high-demand periods.
- Safety & compliance: Apply trained practices for safe, efficient service protocols.
- Customer-centric decisions: Align actions with customer needs to drive satisfaction and sales.
- Seasonal & community engagement: Participate in events, hospitals, and community programs.
- Monitor store performance: Track metrics, proactively contribute to goals (service, sales, waste reduction, profit).
- Product care: Handle goods responsibly to ensure quality reaches customers.
- Uphold company values: Represent Tesco with authenticity, hospitality, and adherence to policies.
- Medical logistics: Accept deliveries if required by the store.
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Requirements
Essential Qualities
- Warm welcome: Love greeting customers with enthusiasm and pride.
- Keen communication: Build rapport, ensuring customers have a rewarding shopping experience.
- Proactive thinking: Make independent decisions aligned with customer needs.
- Teamwork & transparency: Collaborate openly, fostering a collaborative culture.
- Relationship-building: Strengthen bonds with colleagues, celebrating team achievements.
- Consistency: Punctuality, professional appearance, and brand representation.
What’s in It For You? (Our Inclusive Package)
Basic Benefits
- Holiday entitlement: 20 days + 1 personal day (rising to 22 days after 12 months) plus Bank Holidays.
- Flexibility: Request flexible working from day one.
Discounts & Financial Support
- Colleague Clubcard:
- 10% off in-store purchases.
- 15% off at weekends – save up to £2,000 yearly.
- Family & Financial Wellbeing:
- Discounts/shares/cycle-to-work scheme.
Wellness & Security
- Free wellbeing services: Support for mental, physical, and life-changing adjustments.
- Life insurance: 5x your pay.
- Award-winning pension, with matching contributions (up to 7.5%).
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Uniform & Policies
- Uniform provided to support all life stages.
- Access to colleague networks for networking across diverse backgrounds.
"Our Place"
Tesco’s vision is to be every customer’s favourite way to shop, while striving to serve communities, customers, and the planet better daily.
DEI at Tesco
- Diversity, Equity, and Inclusion (DEI): Everyone, regardless of background, is welcomed for their distinct view.
- Slogan: "Everyone’s Welcome" at Tesco.
Flexible Support
We adapt to colleagues' needs — whether at the start, mid-life, or through family/unexpected changes. Discuss flexibility throughout your application.
Commitment to Disability Inclusion
Tesco holds Disability Confident Leader accreditation. Our recruitment process is fully accessible. For support details, click here.
Essential Guide
Eligibility Reminders
- Minimum age for general roles: 16+ (school leaver’s age).
- Applicants over 18 are required if working before 6:15 AM, after 9:45 PM, or in areas such as warehouses, bakeries, Wines & Spirits, and Stores.
Note on Application Process
- Some high-volume roles may close early; we’ll inform interviewees only.
- More about Tesco’s values here.
Next Steps
Join our family of colleagues by visiting: www.tescoplc.com for detailed information.
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