Tesco
Tesco Colleague - Lichfield Extra
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Tesco Colleague - Lichfield Extra
Frontline Sales Team Member
About the Role
We are looking for passionate individuals to join our Tesco team as Frontline Sales Members, ensuring exceptional service in our stores while reflecting our core values and commitment to diversity, equity, and inclusion.
Our Tesco Colleague pay rate starts at £13.28/hour, which increases to £14.55/hour for stores within the M25. Additional payments may apply based on location. We guarantee a minimum of 16 hours per week, though flexibility is available for those seeking fewer hours (minimum 12).
Availability Window
| Day | From Time | To Time |
|---|---|---|
| Monday | 18:00:00 | 00:00:00 |
| Friday | 14:00:00 | 00:00:00 |
| Saturday | 13:00:00 | 21:00:00 |
Note: We will schedule your shifts within these times and provide 3 weeks' notice of your shifts. We welcome slight flexibility if your availability aligns closely with these windows.
Customers Come First
At Tesco, our customers are at the heart of everything we do. This role is for doers—people who thrive in a fast-paced, dynamic environment and take pride in serving every shopper.
What You’ll Do
- Know your customers: Deliver passionate service with a smile, ensuring every shopping experience is great.
- Product mastery: Be knowledgeable about Tesco’s products and services to assist customers effectively.
- Store-wide contribution: Assist in service, picking, and replenishment tasks as required.
- Safety & compliance: Apply training to ensure safety, efficiency, and outstanding customer service.
- Customer-centric decisions: Make proactive choices to meet customer needs and drive store routines.
- Community engagement: Participate in seasonal, charitable events to create a welcoming atmosphere.
- Performance awareness: Understand your store’s performance goals in sales, service, waste reduction, and shrink management.
- Product care: Handle goods with precision to maintain quality and meet customer expectations.
- Authentic representation: Live our values, embody inclusivity, and follow policies with pride.
- Delivery support: Occasionally assist with store deliveries
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Note: You must be over 18 to apply.
What We’re Looking For
✔ A passion for exceptional service—always greet customers with enthusiasm and a smile. ✔ Ability to build strong customer relationships, ensuring happy shoppers depart loved by Tesco. ✔ Proactive mindset: Make sound decisions for customers and the store. ✔ Strong teamwork and communication skills to collaborate harmoniously with colleagues. ✔ Treasure positive workplace relationships, embracing fun, growth, and collective success. ✔ Punctuality and attitude: Arrive on time, be well-presented, and act as a brand ambassador.
What’s in It for You?
Work-Life Benefits
- Holiday & extras: 20 days’ leave (growing to 22 days after 12 months) PLUS bank holidays.
- Flexible work: Request flexibility from day one.
- Colleague savings: Enjoy 10% off & 15% at payday weekends with your Colleague Clubcard (plus a second card for family).
Support & Wellbeing
- Free wellbeing services, including resources for mental health, physical health, and life coaching.
- Life cover of 5x your salary and an award-winning pension with up to 7.5% match.
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Personalised Benefits
- Choose benefits that suit your lifestyle, including:
- Discounts, equities or share schemes
- Cycle-to-work initiatives
- Personalised policies for life’s pivotal moments
Plans for Growth & Inclusion
- Networks for all: Join colleague groups based on background, identity, or shared interests.
- Uniform & support: Lifestyle policies plus free uniform.
About Us
Tesco’s mission is to be every customer’s favourite way to shop, committed to serving our communities, customers, and the planet. Our vision of "serving better" means we strive to:
- Build responsible, sustainable, and inclusive relationships.
- Celebrate diversity, equity, and inclusion (DEI)—where everyone feels welcome.
- Offer flexible arrangements to support changing life stages.
Committed to Accessibility
- Disability Confident Leader: We ensure an inclusive and accessible recruitment process.
- Talk to us: Share your flexible working needs anytime during your application.
Important Notes
-
Age requirements:
- School-leaver threshold applies across the UK (see more here).
- Minimum age of 18 for roles involving early starts (before 6:15 AM), late finishes (after 9:45 PM), or working in areas such as warehouse, alcoholic beverages (beer/wine spirit counters, bakery), and drive positions.
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If applying for positions with high applicant volume, roles may close earlier to oversee applications efficiently. Interview feedback is only given to shortlisted candidates.
For more information or how you can get involved, visit [www.tescoplc.com]—about us page.
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