Tesco
Tesco Colleague - Mansfield Dukeries Esso Express
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Tesco Colleague - Mansfield Dukeries Esso Express
Tesco Store Colleague Position
About the Role
Our Tesco Colleague role offers great variety, variety, and plenty of opportunity to make a difference. You’ll be at the heart of our stores, serving customers with passion and commitment.
Availability Window
Our store requires colleagues to be available for shifts during the following times:
- Sunday: 12:00 - 19:30
- Tuesday: 18:00 - 22:00
- Thursday: 18:00 - 22:00
- Saturday: 15:30 - midnight
Colleagues are scheduled within these timeframes, with 3 weeks' notice provided for their shifts. We aim to match as closely as possible to the availability below, though flexible candidates are welcome.
Payment and Hours
- Base Starting Pay: £13.28 per hour (£14.55 for store locations within the M25)
- Additional Payments: May apply depending on role and location
- Guaranteed Minimum Hours: We offer a minimum of 16 contracted hours per week. We also accept applications for 12-hour contracts if this better suits your needs.
Key Responsibilities
You will be responsible for:
- Serving shoppers with pride: Greeting customers warmly and providing exceptional service.
- Supporting store operations: Working across service, picking, and replenishment areas as needed.
- Carrying out training: Applying learned processes safely, effectively, and with care.
- Driving customer-service excellence: Making timely and informed decisions for shoppers.
- Participating in events: Supporting seasonal, community, and charity initiatives.
- Monitoring store performance: Understanding store targets and contributing to sales, waste reduction, and shrink goals.
- Upholding company values: Handling products with care and ensuring policies are followed.
- Representing the brand: Being yourself while embodying Tesco’s values.
- Assisting deliveries: Performing tasks such as facilitating deliveries into the store at times (as required).
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Minimum Requirements
To excel in this role, you’ll need:
- A commitment to delivering great customer service—smiling, interacting, and going the extra mile.
- Strong communication skills to build relationships with customers and team members.
- The ability to initiate solutions, work well under pressure, and thrive in a team environment.
- Reliability in punctuality, presentation, and reliability as a brand ambassador for Tesco.
- Flexibility and adaptability in fulfilling the requirements outlined above.
Benefits
Joining Tesco offers a wide range of free benefits to support your lifestyle and progress:
- Holiday: 20 days + 1 personal day annually, increasing to 22 days after 12 months (plus UK bank holidays).
- Flexible Working: Request adjustments from day one while maintaining a good schedule.
- Discounts: Use your Tesco Colleague Clubcard for 10% off and a 15% payday discount, saving up to £2,000 a year, plus an additional card for family use.
- Wellbeing: Access to free mental health, physical health, and lifestyle support services.
- Financial Security: Life cover equivalent to five times your salary, plus an award-winning pension with up to 7.5% employer contributions.
- Expenses Discounts: Benefit packages including cycle to work schemes, phone contracts, and shareowner incentives.
- Uniforms and Support Policies: Full uniform provisions plus guidance for personal days (e.g., pregnancy or life events).
- Supportive Networks: Join career-relevant Tesco colleague networks for professional and personal connections.
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About Tesco
Our Vision and Values
Tesco’s vision is to be the customer’s favourite way to shop wherever they are.
- Core Purpose: "Serving our customers, communities, and planet a little better every day."
- Product and Service Commitment: Our stores meet immediate needs while fostering long-term responsibility towards customers, partners, and the environment.
- Diversity and Inclusion: We offer a workplace where Everyone is Welcome, embracing Values of , making sure everyone feels included.
Flexibility and Support
At Tesco, we recognise life redraws:
- Support flexible working: Whether you’re balancing education, family, hobbies, parenthood, or career-growth stages, we work with you to find the right arrangement.
- LGBTQ+ Inclusion: Committed to supporting lesbian, gay, bisexual, and trans(gendered) colleagues via resources, training, and networks.
- Disability Confidence: We provide inclusive hiring processes and practical support if needed.
Important Notes
- Age Factors: We only hire individuals who have passed the school leaver age in their country. To find the applicable age, visit [this link](insert URL).
- Earliest Seniority: Any role involving shifts before 6:15am, after 9:45pm, or hours in specific areas like warehouses, beers/wines and spirits, bakery, or driving requires candidates to be over 18 years of age.
- Application Volumes: Early closures may occur for high-demand roles to manage applicants fairly. Non-interviewed candidates may not receive individual feedback.
- Further Details: [Learn more about Tesco here](insert URL).
For more information about Tesco’s values, terms, and community impact, visit [www.tescoplc.com](insert URL).
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