Tesco
Tesco Colleague - Martlesham Extra
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Tesco Colleague - Martlesham Extra
About the Role
Tesco Colleague Role
Availability Window
| Days | From time | To time |
|---|---|---|
| Mon | 06:00:00 | 11:00:00 |
| Wed | 06:00:00 | 10:45:00 |
| Thu | 06:00:00 | 10:45:00 |
| Fri | 06:00:00 | 10:45:00 |
| Sat | 06:00:00 | 10:45:00 |
The standard store pay rate starts from £13.28 per hour, increasing to £14.55 for stores within the M25. Additional payments may also apply and depend on location.
We guarantee a minimum of 16 hours per week for new colleagues. However, opportunities for 12 hours per week or fewer are available if preferred.
This table outlines your availability windows for shifts. We’ll schedule your contracted hours within these times as per the policy, ensuring you receive 3 weeks’ notice of your shifts. Flexibility is highly encouraged—even if your availability aligns closely but not exactly, we welcome your interest.
Responsibilities
- Customer service: Deliver exceptional service with passion, ensuring customers leave well-served and happy.
- Product knowledge: Be passionate and informed about the products and services within your store.
- Store-wide roles: Support across service, picking, and replenishment areas as required.
- Policy & training: Apply received training to ensure safe, effective operations and outstanding service delivery.
- Decision-making: Make customer-centric decisions to meet evolving demands and routines.
- Engagement: Attend seasonal, community, and charity events in line with Tesco’s values.
- Performance awareness: Understand store performance and contribute to service excellence, sales growth, waste reduction, and profit delivery.
- +Delivery support: Occasionally accept store deliveries.
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Requirements
- Customer focus: A passion for delivering outstanding service, greeting customers with positivity, and upholding pride.
- Connecting with customers: Gaining rapport so they enjoy a positive shopping experience and return.
- Proactive mindset: Initiate customer-focused decisions and anticipate shopper needs.
- Teamwork & communication: Collaborate effectively, communicate openly, and build positive relationships with colleagues.
- Team spirit: Actively participate in team successes and celebrations to boost morale.
- Appearance & punctuality: Maintain professional presentation and demonstrate brand ambassador behaviour.
Benefits Summary
- Holidays: 20 days + 1 personal day (raised to 22 days within 12 months), including Bank Holidays.
- Flexible working: Request arrangements from Day One.
- Discounts: 10% off in-store and 3 discounts at payday weekends, saving up to £2,000/year with the Colleague Clubcard.
- Wellbeing support: Free access to mind, body, and life resources.
- Pensions: Award-winning scheme with matching contributions up to 7.5% of salary + five times pay as life cover.
- Tailored benefits: Choose from a range of options, including ** Cycle to Work schemes**.
- Uniform & policies: Fully supported for all life’s moments.
- Colleague networks: Inclusive spaces for colleagues from all backgrounds.
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Qualifications & Eligibility
We welcome applicants who have passed the school-leaver’s age according to country-specific criteria. Unfortunately, roles starting before 6:15 AM or after 9:45 PM, or those involving warehouse work, swerves/spirits stores, bakehouse, customer counters, or delivery driving, require candidates to be aged 18+.
Our Commitment to Diversity & Flexibility
Tesco’s vision is to be every customer’s favourite shopping option, serving communities and the planet ethically. We uphold diversity, equity, and inclusion (DEI), ensuring all colleagues feel represented and welcome. Everyone deserves a space to thrive.
We champion flexible working to support colleagues throughout life’s key stages:
- Career launchers
- Those wanting work-life balance
- Career shift phases—family/parenthood, caregiving
- Other life-changing milestones
Talk to us about flexible options during your application.
Accreditations include:
- Disability Confident Leadership program, ensuring an inclusive and easy-to-navigate recruitment process.
- Accessibility support during applications—contact support here [TS].
For More Details:
- Company info: www.tescoplc.com
- Benefits: View expanded package here. Order presets: Check accessibility support.
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