Tesco
Tesco Colleague - Newton-Le-Willows Superstore
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Tesco Colleague - Newton-Le-Willows Superstore
Floor Team Member – Store Operations
About the Role
Our Tesco Colleague rate starts at £13.28/hour rising to £14.55 for locations within the M25. Payment may vary depending on location, and further incentives apply.
This role requires guaranteed minimum hours of 16 per week, though part-time arrangements as low as 12 hours are considered.
Availability Window
Please note the available times. Shifts will be scheduled within these windows with 3 weeks’ notice:
- Monday: 07:30 – 13:30
- Tuesday: 07:30 – 13:30
- Friday: 07:30 – 13:30
- Saturday: 07:30 – 13:30
Alternately, if availability closely matches but isn’t identical, we’d still be interested in hearing from you.
Core Purpose
Tesco exists to ‘serve customers, communities, and the planet a little better every day’. We seek colleagues who are values-driven and customer-focused, committed to delivering great service and rejoicing in the collective effort of every team member.
Responsibilities
As a Tesco Colleague, you’ll:
- Serve customers with passion and pride, delivering natural, attentive service.
- Be knowledgeable about products and services in your store, ensuring great recommendations.
- Work across departments, supporting tasks like service tasks, picking, replenishment when required.
- Train safely and effectively, ensuring routines meet customers’ needs and drive store success.
- Help reduce waste, shrink, and stimulate sales while providing top-notch customer service.
- Handle products with care to maintain quality and presentation.
- Embrace events—seasonal, community and charity initiatives—building inclusion and engagament.
- Be bold in operational decisions to improve customer satisfaction, shop efficiency, and quality standards.
- Accept deliveries and confidently represent the brand.
- Live our Tesco values, ensuring every customer feels welcome.
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Requirements
The ideal candidate will:
- Have enthusiasm and pride in customer service.
- Build rapport with customers, ensuring positive shopping experiences for all.
- Take initiative to serve customers well, demonstrating judgement and problem-solving.
- Work well in a team environment with open communication.
- Build 关系 and foster a strong team spirit.
- Show punctuality and professional appearance, acting as a dedicated customer advocate.
Key Benefits
- Annual leave: Starting at 20 days plus a personal day, rising to 22 days after a year (plus Bank Holidays).
- Flexible working options, requested immediately.
- Colleague Discounts: 10% in-store, 15% at payday weekends, value up to £2,000/yr with Clubcard (extendable to family).
- Wellbeing support: Free resources for mind and body.
- Life Cover: Five times your pay, plus bespoke pension with matched contributions.
- Customisable benefits: Discounts, equity, optional cycle-to-work schemes, uniform and well-being support.
- Community networks for role-based and background-based groups.
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About Tesco
Our vision is simple: to be the very best customer experience whether a customer shops at home or on-the-go. We challenge ourselves each day to strive for responsibility, sustainability and inclusion—for our customers, communities, and our planet.
Diversity, Equity, and Inclusion (DEI)
At Tesco, everyone is welcome. We value different backgrounds, ensuring employees can ** proclaim who they are** without fear.
Flexible Working
Flexibility across working patterns is fostered here. Whether early in your career or facing career transitions, we adapt to you.
Disability Inclusion
We’re proud of our Disability Confident Leadership and guarantee an inclusive and accessible recruitment process.
Important Notes
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Age Requirements: Recruitment policies apply to those beyond the school-leaving age in your country. For more information [click here](insert link). We may prioritise candidates over 18 securing roles involving before 06:15 AM, after 09:45 PM, or [warehouses/beer/spirits/bakery/delivery].
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Recruitment Policies: If the volume of applications exceeds expectations, certain role postings may close early. Feedback will only be provided in the instance of an interview. For further details, visit [www.tescoplc.com](insert link).
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