Tesco
Tesco Colleague Nights - Lerwick
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About the Role
This is an exciting opportunity to work as one of our Tesco Colleagues, helping to serve our customers keenly and passionately across all areas of our store.
We seek colleagues who are committed, enthusiastic, and passionate about delivering a friendly and welcoming experience to every customer. We understand that flexible and varied work environments are important and are delighted to offer:
- Colleague rate of pay (from £13.28/hour or £14.55/hour within the M25)
- Night premium (additional £2.35/hour for work between midnight and 6 am)
- Guaranteed 16 hours for new colleagues (flexibility down to 12 hours possible)
Customers love using Tesco and it takes a variety of individuals to make our stores the success they are. This is a role for do-ers—there is no end of everyday challenges, but that’s precisely what makes it stimulating and fulfilling.
Those who join Tesco will be champions of great service, knowledgeable product experts, team players contributing flexibly across different store areas, and ambassadors of our corporate values.
Availability Window
We require standard weekly availability within the following times:
- Monday: 23:00 to 07:30
- Tuesday: 23:00 to 07:30
- Wednesday: 23:00 to 06:45
- Thursday: 23:00 to 07:30
Shifts are scheduled within this availability window, with 3 weeks’ prior notice before shift patterns are confirmed. While we focus on overlapping availability closely, minor flexibility is appreciated.
Responsibilities
As a Tesco Colleague, your role includes (but is not limited to):
- • Serving customers with passion and natural enthusiasm, anticipating their needs to ensure a brilliant shopping experience.
- • Knowing your store’s products inside-out—expertise in services and customer education.
- • Contributing across our sales floor, picking, and replenishment areas to support smooth store operations.
- • Following health and safety standards while applying the training delivered to sustain great service.
- • Making time-sensitive decisions that prioritise customer needs, adjusting routines accordingly (operating at peak times).
- • Participating in seasonal promotions, charity drives, and community events to foster an inclusive atmosphere.
- • Tracking and understanding store performance to drive service excellence, reduce waste/shrinkage, and enhance profitability.
- • Handling products with care and precision to ensure optimal presentation and quality for customers.
- • Living Tesco’s values, creating a welcoming environment for all customers and colleagues.
- • At times, receiving store deliveries, assisting in warehouse and product handling.
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(Additional specific responsibilities are common in roles like bakery, wines/spirits, or vehicle tasks, subject to posting and schedule changes.)
Requirements
- You must be over 18 years old to apply.
- A passion for service—daily commitment to greet customers with warmth and professionalism.
- The ability to build genuine customer rapport while remaining flexible under varying shopper demands.
- Experience in independent decision-making, based on an understanding of customer needs and Tesco’s service standards.
- Strong teamwork and comms skills—collaborating with colleagues to foster a positive team spirit and celebrate success.
- Being reliable, punctual, and professional as we emphasise appearance and brand representation.
- Eagerness to uphold Tesco’s principles of diversity, equity, and inclusion.
Why You’ll Love Working Here
We offer an exceptional benefits package to support your wellbeing, career growth, and lifestyle:
- Holiday Calendar: Starting at 20 days (plus 2 bank holidays), progressive to 22 days including a personal day after 12 months’ service.
- Flexible Working: Applying from day one (aligns with your Ts&Cs).
- Discounts & Savings:
- 10% off higher spending weekends (fun prep & family savings via Colleague Card Club)
- Weekly 15% cashbacks at payday (up to £2,000/year) while card-sharing opportunities extend to family in your household.
- Wellbeing Resources:
- Free mental health, physical health, fitness and career coaching (NHS-accredited support).
- Financial Security:
- Life insurance (covers 5 times your salary).
- Pension contributions up to 7.5% of your salary, match by Tesco.
- Precision Benefits: A bespoke programme offering discount cards (credits/edition discounts), cycle-to-work schemes, and more option.
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We also provide uniform support policies for personal flexibility and career planning, focusing on wellbeing at all stages of your life.
About Us
Our Vision: To become every customer’s favourite way to shop—whether shopping in-store or browsing online.
Purpose: “Serving our customers, communities, and planet a little better every day.”
Tesco believes ‘Serving means much more than a simple transaction. It means operating as a sustainable, inclusive leader committed to stakeholders—customers, colleagues, and the environments we play a part in shaping.”
The reason we operate often starts with ‘Customer Always’. Our vision of “Everyone’s Welcome” underpins our adventure into greater diversity, equity, and inclusive working practices. This principle reflects our history, current development strategies, and future ambitions—all unfolding with warmth and transparency.
No individual experiences come boxed at Tesco. Many colleagues who flourish here include this work as critical contributor towards thriving in their industry roles and beyond.
Key Policies & Notes
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Age Requirements:
- Most roles require state school leaver minimums—including school leaving retirement ages when relevant.
- Individuals requesting shifts before 6:15AM or after 9:45PM, or working in specific domains (warehousing, veins, spirits, delivery schedules) must be at least 18.
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Applications & Feedback:
- We reserve the right to close roles if high application volumes require swift churn of scrutiny teams.
- Only shortlisted applicants receive mechanical feedback after interviews.
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Alignment with Inclusion & Accessibility:
- Tesco is recognized as a Disability-Confident Employer. For detailed accessibility accommodations (including interview sessions) please click the support micro-site link here.
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Further Information:
- Corporate Culture & Initiatives : www.tescoplc.com
- Process Changes/Updates : Follow our social streams/plans for announcements.
Alleszes rem partit, Great Support in Scope.
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