Tesco
Tesco Colleague Nights - Northallerton Superstore
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Tesco Colleague Nights - Northallerton Superstore
Customer Service Assistant – Tesco Store
Availability Window
Implementation of scheduled shifts must adhere to the following availability windows (time ranges when shifts may be assigned):
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Sunday • From 23:00:00 • To 05:45:00
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Thursday • From 23:00:00 • To 08:00:00
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Friday • From 23:00:00 • To 08:00:00
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Saturday • From 23:00:00 • To 08:00:00
Pay & Work Hours
- Our Tesco Colleague rate starts at £13.28/hour (increases to £14.55/hour for stores within the M25).
- Night premium: +£2.35/hour from midnight–6am.
- Additional payments may apply depending on location.
- Minimum 16 guaranteed weekly hours (or a minimum of 12 hours where tailored flexibility is requested).
- Shifts will be scheduled 3 weeks in advance with up to 24 hours’ notice before changes.
About the Role
A dynamic, fast-paced position where you’ll help deliver an exceptional shopping experience for our customers.
At Tesco, everything we do centres on our customers. This role is perfect for someone who thrives on variety, enjoys teamwork, and loves helping people.
Colleagues in store assist with a wide range of tasks:
- Serving customers with passion and energy
- Supporting colleagues in service, picking, and replenishment areas
- Offering local irish dubai expertise on products and services
- Participating in seasonal, charitable, and marketplace events
- Driving the performance of the store by improving service, sales, reducing waste, and hitting profit targets
Occasionally, you may be asked to assist with in-store deliveries.
You must be over 18 to apply due to working hours that include early starts and late finishes.
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Key Responsibilities
• Customer service – Making every shopping trip great: knowing our customers, offering friendly and efficient service. • Product excellence – Being knowledgeable about where and how goods are stored and used, reducing waste and improving staffing. • Adaptability – Making quick decisions to meet customer needs during busy or unexpected situations. • Community engagement – Supporting fundraising events or local store initiatives. • Teamwork – Collaborating with colleagues across departments for a cohesive store operation. • Safety & operations – Following training and policies to operate safely and effectively. • Reputation – Representing Tesco with pride and committing to our company values.
Requirements
To succeed in this role, you’ll need:
✔ A ** genuine enthusiasm** for serving customers with positivity and energy ✔ Proactive mindset to make smarter decisions for the customer ✔ Ability to build strong relationships—with both customers and colleagues ✔ Good communication skills and openness to feedback ✔ Commitment to punctuality, presentation and professionalism as a valued brand ambassador ✔ Reliability and flexibility to work evenings, nights, and weekends
Benefits You’ll Enjoy
Work-Life Balance
📅 Holiday entitlement starting at 20 days (plus a personal day) rising to 22 days after 12 months. 📅 Flexible working available upon request.
Discounts & Wellbeing
💲 10% off general goods + 15% off at selected payday weekends and discounts at Colleague Clubcard stores (saving up to £2,000/year). 💲 Additional 15% off for eligible discounts in our lowest-price range.
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Helping At Work & Beyond
🏥 Free wellbeing services to support your mental and physical health. 🤝 Cycle to Work Schemes / flexible benefits (discounts or shares-based schemes to choose from).
Retirement & Security
�operto Life cover – 5 times your annual salary. 💵 Award-winning pension with employer match of up to 7.5% of earnings.
Tesco Commitments: A Place Where Everyone is Welcome
At Tesco, Diversity, Equity and Inclusion (DEI) are at our core:
- We want everyone (regardless of background) to feel represented, supported, and free to be themselves.
- We understand different life stages—from new careers to caring for family, becoming a carer, or planning retirement.
- Flexible working options exist to suit your lifestyle. Apply or speak to us to discuss discounts and support policies throughout.
Accessibility and Support
Disability Confident Leader Accreditation: If you have a disability or health condition, let us know how we can support you during recruitment.
Meeting the School Leavers Age Requirement
Tesco will only recruit individuals who have past beyond compulsory school-age level in your region.
Final Notes
- Minimum age: 18+ for roles involving early starts, night shifts or specific areas (warehouses, unleaded stations, beers, wines, spirits, or deliveries).
- Role closure: Some applications may close early if an overwhelming volume of applicants is received. Interviewed candidates get structured feedback.
Ready for your application?
More about Tesco:
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