Tesco
Tesco Colleague - Northallerton Superstore
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Tesco Colleague - Northallerton Superstore
About the Role
Customers are at the heart of everything we do. Our Tesco Colleague rate of pay starts from £13.28 per hour; this increases to £14.55 for stores within the M25. Additional payments may apply depending on location.
We guarantee a minimum of 16 hours per week to new colleagues, with flexibility to work as few as 12 hours if preferred. We support flexibility and will schedule your shifts within the periods you’re available:
- Wed: 3:00 PM – Midnight
- Fri: 6:00 PM – Midnight
- Sat: 3:00 PM – Midnight
You’ll receive 3 weeks’ notice for shift schedules. Please find further details here.
About Tesco
Our vision is to be every customer’s favourite way to shop, embodying our core purpose: "Serving our customers, communities, and planet a little better every day." We strive to be a sustainable business for all stakeholders, ensuring everyone feels included and represents their background—Everyone’s Welcome at Tesco.
With an approach that adapts to life’s changes, such as career starts, supporting family, or retirement pre-participation, we foster an inclusive culture.
As a Disability Confident Leader, we are committed to an accessible recruitment process.
Responsibilities
As a Tesco Store Colleague, your role will include:
- Delivering excellence in customer service: Greeting shoppers with enthusiasm and knowledge about store products/services.
- Operating across service, picking and replenishment areas to support smooth operations.
- Applying safety and efficiency training, ensuring teamwork yields exceptional customer service.
- Making customer-focused decisions, including event participation (seasonal, charity, community) and maintaining inclusivity.
- Supporting store performance by aligning with sales/service goals, reducing waste, and maintaining high standards.
- Handling products carefully to maintain quality for customers.
- Reflecting Tesco’s values by embodying their policies, personal authenticity, and fostering inclusiveness.
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Note: Delivery acceptance into the store may be occasionally required.
Requirements
To excel in this role, you will need:
- A passion for customer service and natural enthusiasm for challenging and dynamic tasks.
- The ability to build trust and rapport with customers and colleagues, ensuring every interaction leaves shoppers satisfied.
- Initiative and empowerment to make customer-focused decisions independently.
- Strong teamwork skills, open communication, and a positive attitude to celebrate success.
- Consistent arrivaling on time and professional presentation, as part of brand ambassador role.
Applicants must be over 18.
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Benefits
We offer a rewarding range of benefits:
- Holiday: Starting at 20 days + a personal day, increasing to 22 days after 12 months (including Bank Holidays).
- Flexible Working: Our colleagues can request flexible work from Day One.
- Colleague Clubcard: 10% off products, and 15% at payday weekends (potentially saving up to £2,000 annually); additional cards can be shared with family.
- Free Wellbeing Services: Access mental, physical, and life-support resources.
- Life Cover: Five times your salary and an award-winning pension with up to 7.5% matching contributions.
- Benefits Suite: Choose from discounts, cycle schemes/share options.
- Uniform Policy: Supportive clothes, including essentials for personal needs.
- Colleague Networks: Diverse platforms fostering inclusion.
Additional information here.
Terms & Conditions
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Minimum School Leaving Age: Candidates must meet relevant local school-leaver age criteria-- For those aged <18, specific roles (e.g., early morning/late shifts, warehouse/alcohol-related) may require an 18+ age waiver.
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Role Availability: Some roles close early based on high applicant volumes, with interview feedback capped to interviewees.
For further details, visit www.tescoplc.com.
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