Tesco
Tesco Colleague - Northallerton Superstore
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Tesco Colleague - Northallerton Superstore
Colleague Role at Tesco – About the Role
Availability Window
Days
| Days | From Time | To Time |
|---|---|---|
| Sun | 11:00:00 | 17:45:00 |
| Thu | 15:00:00 | 00:00:00 |
| Sat | 15:00:00 | 00:00:00 |
We offer our Tesco Colleague rate of pay, starting at £13.28 per hour (increasing to £14.55 for stores within the M25). Additional payments may vary per location.
We guarantee minimum 16 hours per week, with the flexibility to work as few as 12 hours. Availability windows are provided for shift scheduling—notices of shifts are given 3 weeks in advance.
Match-like availability is accepted, and flexibility is always welcomed.
About the Role
Customers are at the heart of what we do. This role is perfect for committed individuals who enjoy variety and overcome challenges. Diversity and inclusion are key—everyone is welcome.
You’ll assist in:
- Serving customers with passion and natural enthusiasm.
- Being product-wise and knowledgeable within your store.
- Supporting across all store areas, including service and replenishment zones.
- Following safety and service protocols to guarantee outstanding experiences.
- Making customer-focused decisions and maintaining routines.
- Participating in seasonal, community, and charity events.
- Aligning performance with profit-driven efforts (sales, waste reduction, store quality).
- Handling products with care to ensure quality and customer satisfaction.
- Being authentically yourself while living Tesco’s values.
On occasion, deliveries and overtime may be required.
Responsibilities
- Deliver exceptional customer service, tailoring interactions with natural warmth.
- Remain informed about current promotions, products, and policies.
- Work cohesively across the store, balancing customer service, picking, and routine tasks.
- Effectively use training to uphold safety, efficiency, and service standards.
- Take initiative in decision-making to solve customer-centric challenges.
- Participate actively in team events, charity drives, and volunteer work.
- Monitor store performance metrics and help achieve retail goals (sales, sales floors, reduce waste, shrink minimisation).
- Handle products with extreme care to prevent spoilage or damage.
- Demonstrates Tesco’s values—welcome, treating every customer routinely with respect, and living brand standards.
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Requirements
- A clear passion for delivering top-tier service—smiling, welcoming, and serving with pride.
- The ability to build genuine connections with customers, ensuring they leave happy.
- Proactive nature—making sound choices for shoppers, even in ambiguous situations.
- A collaborative attitude with strong teamwork and communication skills.
- A AMLD positivity and goodwill mentality, celebrating success together and strengthening team spirit.
- Punctuality, professional presentation, and brand ambassador ethos – arriving prepared each day.
Eligibility
- As of April 2024, candidates must be over 18 to apply.
- Certain roles, including night/early shifts or specific operational positions (e.g., warehouse, bakery, delivery driving), mandates an age requirement of over 18.
What’s in It for You?
Holiday & Flexibility
- Starts at 20 days + 1 personal day, increasing after 12 months to 22 days alongside Bank Holidays.
- Flexible working requested from day one.
Financial & Lifestyle Perks
- 10% off + 15% at payday, savings up to £2,000/year with Employee Bank Card (unlimited for a secondary family member).
- Wellbeing support covering body, mind, and lifestyle.
- Life insurance at 5x your income.
- Company pension – matching contributions up to 7.5% of your earnings.
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Additional Benefits
- Work/party hours scheme – discounts across entertainment, travel, lifestyle, and retail sectors.
- All-inclusive personal support (flexibility, co-workers’ feedback, adjustment for cultural/lifestyle).
- Uniforms and life event policies (relocation as needed).
Social Initiatives
- Networking spaces for colleagues from varied backgrounds—D&I goals championed throughout.
About Us
Inclusion, Sustainability & Customer-Centric Vision
Tesco strives to be "Every customer’s favourite way to shop." Driven by adaptability and corporate responsibility, we prioritize:
- Sustainability – Reusable packaging strategies, water conservation, empowering communities.
- Community Efforts – Local partnerships focusing on good will and environmental care.
- Employee Wellbeing – Flexible working, career support, essential cash benefits: : Like paternity adjustments, or movement from silent resilience.
*"We want our colleagues to feel valued—supporting inclusivity," says Tesco DEI plans. "Whether you're early in the career or moving into retirement, we’ll find the way forward with you."
Flexible Working
Flexibility matters. Life offers different stages—careers, parenthood, adjustments—We’re here to help flexible working planning aligns from the start.
Disability support available – breweries, vehicles designed to be truly inclusive.
Discretion & Recruitment Process
- Graded competitiveness during high applicant volume may close roles earlier than advertised.
- Interviews will be the goto for determining perceived fit.
For more information about us, explore Tesco careers site.
P.S. We're adhering to legal employment age rules. If you assume part-time availability setoffs or partials, contact our spreadsheet
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