Tesco
Tesco Colleague - Norwich Harford Bridge Superstore
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Tesco Colleague - Norwich Harford Bridge Superstore
Store Colleague Assistant / Junior Assistant Manager Role (M25 Location – Salary: £13.28–£14.55/hour)
Availability Window
We ask that you are available within the following times each week to help us schedule your shifts effectively. Notice of your allocated shifts will be given 3 weeks in advance.
- Sunday: 07:00–16:00
- Monday: 15:00–21:00
- Saturday: 09:00–18:00
Note: If your preferred availability aligns closely with these windows, we’d still welcome your application.
We guarantee a minimum of 16 hours per week for new colleagues, with opportunities to reduce down to 12 hours if requested.
About the Role
The Store Colleague Assistant role is at the heart of Tesco’s operations. It’s for doers who thrive on daily challenges, offering variety, teamwork, and opportunities to develop—whether you're looking for stability, flexible hours, or career progression.
Key Responsibilities
- Customer Service: Deliver passionate, prideful service—making every shopping experience outstanding.
- Product Knowledge: Become well-versed in your store’s products and services.
- Multitasking: Support across different areas, including service desks, picking, and replenishment.
- Team Expertise: Apply training to ensure safe, effective operations and top-level customer service.
- Think on Your Feet: Quickly make customer-centric decisions to meet shopper needs.
- Community Engagement: Participate in seasonal, charity, and community events for a welcoming atmosphere.
- Store Performance: Monitor key metrics, support sales growth, and reduce waste.
- Care Handling: Adhere to rigorous product standards to guarantee quality.
- ** embodying our values**: Stay true to Tesco’s mission—embrace inclusivity, trust, and authenticity.
- Occasionally: Possibly assist with store deliveries (depending on requirements).
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Requirements
To excel in this role, you must: ✔ Have a genuine passion for delivering excellent customer service with enthusiasm. ✔ Be skilled at building customer rapport to foster memorable shopping trips. ✔ Act proactively by instinctively making the right choices for our customers. ✔ Thrive as part of a team, championing open communication. ✔ Contribute to a positive team spirit, celebrating successes with your colleagues. ✔ Maintain a smart appearance and reliability—your behaviour reflects our store brand.
Note on Age Guidelines: To apply, you must meet the school-leavers’ age standard for your country. For shifts outside 6:15am–9:45pm or roles with specific restrictions, applicants must be 18+.
What’s in it for you?
Tesco offers a competitive colleague package to support your success and lifestyle:
Core Benefits
- Holiday: Starting at 20 days + 1 personal day, rising to 22 days after 12 months (plus Bank Holidays).
- Flexibility: Apply from Day 1 and request adjustments when needed.
- Savings: 10% discount on Tesco products, plus 15% at payday weekends. Build savings with your Colleague Clubcard (and share with family outside your home—up to £2,000 annual potential).
Wellbeing & Financial Security
- Free wellbeing resources to support your mind, body, and life.
- Life Cover: Five times salary.
- Award-winning pension with 7.5% company matching (and escalating contributions).
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Tailored Perks
- Bespoke benefits: Choose from discounts, shares, cycle schemes, or many more.
- Uniform support: Dress for work with professional attire alerts.
- Policies to suit: Help with all life’s big and small moments in style.
Colleague Communities
- Join networks to connect with people from diverse backgrounds—everyone’s welcome here.
Read more about our benefits here.
About Us
Our mission: To be every customer’s favourite way to shop, serving our communities and the planet a little better every day. We believe ‘Serving’ goes beyond transactions—it’s about sustainability, responsibility, and making a positive impact.
Diversity, Equity & Inclusion
At Tesco, we foster belonging for all. Respect and representation matter—no matter your identity or life circumstances. Our Disability Confident Leader ethos ensures a fully inclusive and accessible recruitment process.
Flexible Working Support
Life’s diverse, and so are our ambitions. We’re committed to supporting you whenever you need it—whether you’re starting your career, caring for others, evolving through parenthood, or preparing for retirement.
Find out more about colleague networks here.
Discover our recruitment accessibility support here.
Like what you see? Apply now and let’s get started!
[Visit www.tescoplc.com for more information.]
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