Tesco
Tesco Colleague - Norwich Harford Bridge Superstore
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Tesco Colleague - Norwich Harford Bridge Superstore
About Tesco Store Colleague Role
Key Details
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Pay Rate:
- Starting at £13.28/hour (£14.55/hour within the M25 area)
- Additional pay may apply based on location
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Minimum Guaranteed Weekly Hours:
- 16 hours (flexible to 12 hours if preferred)
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Availability Window (must be flexible where possible):
- Sunday: 09:00 – 18:00
- Saturday: 11:00 – 20:00
- Friday: 15:00 – 21:00
Scheduling: Shifts allocated 3 weeks advance notice per requested slot. Strongly welcome for alternative times if availability is close-matching.
The Role
Tesco stores are all about putting customers first—this is an ideal role for someone who loves variety, enjoys interaction and thrives in a fast-paced, team environment.
Being a Tesco colleague means not only serving our customers well but also being part of a team that grows together. Everyday challenges keep things fresh, while our diverse culture makes it inclusive and welcoming.
You’ll work across the store, including:
- Service & customer care (engaging with shoppers, problem-solving on the spot)
- Product knowledge (expertise on store offerings)
- Picking and replenishing stock
- On-the-job training implementation (ensuring safety, efficiency, and great service standards)
- Decision-making (tailoring store processes to meet customer needs)
- Participation in events (seasonal campaigns, charity drives, and community initiatives)
- Understanding store performance (analysing indicators to improve service, reduce waste, and boost sales)
Additional Responsibilities Occasionally Require:
- Managing deliveries into the store
- Adhering to Tesco values, policies, and a culture of everyone being welcome
- Handling products carefully to maintain quality and parity
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Requirements
You’ll need the following personal qualities and skills:
- A passion for customer service—friendliness, enthusiasm, and a desire to exceed expectations
- The ability to build rapport quickly, ensuring shoppers leave satisfied
- Proactive mindset—taking initiative in your role to make thoughtful, customer-focused decisions
- Team player: Communicating openly, fostering bonds with colleagues and celebrating milestones together
- Punctuality and professionalism: Arriving prepared, consistently representing Tesco values
- Willingness to give and receive feedback
Why Join Tesco?
Here are our competitive benefits and perks to support your success and wellbeing:
& Work Flexibility
✔ 20 days holiday (plus 1 day): Rises to 22 days after 12 months (plus Bank Holidays) ✔ Flexible working requests from day one ✔ Holiday pay as early as 48 business days out
& Savings & Rewards
✔ Discounts: 10% off in-store (15% at weekends in pay areas), saving up to £2,000 per year (with Colleague Clubcard) ✔ Familyshare: Share a Clubcard with a family member (inside or outside household)
& Health & Wellbeing
✔ Free mental health & wellbeing services, including 1-to-1 support and resources ✔ 5x your salary life cover for financial security ✔ matching pension contributions (up to 7.5%)
& Customised Perks
✔ Choose from benefits like discounts, share schemes, or cycle-to-work fully tailored to you
& Support
✔ Uniform provided and policies for life’s moments (childcare, housing, and more) ✔ Colleague networks to connect with like-minded peers
Our Vision & Values
At Tesco, we aim to be every customer’s favourite way to shop, driven by these principles:
- Core Purpose: ‘Serving our customers, communities, and planet a little better every day’
- Weeks of Change: Focus on sustainability and responsible business practices (environment, community, and ethical trade)
- DEI Commitment: Ensuring Diversity, Equity and Inclusion is embedded across our organisation—because here, Everyone’s Welcome.
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Support for Life’s Unexpected Stages
Talk to us if you need flexible working if you’re….
- Starting your career
- Becoming a carer
- Approaching retirement
- Balancing parenthood
- Other transitional stages
About Tesco
Our Impact
- World-leading British retailer with over 300 years of heritage
- Market leader with a commitment to innovation for shoppers on the move
- Consistently rated among Britain’s Most Admired Companies (Sunday Times)
Our Accessibility & Recruitment
- Disability Confident Leader—we undergo a fully accessible hiring process
- Explore support options for all colleagues via: Accessibility Information
Recruitment Notes
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Age Requirement: An application must be made after the school leaver age in your country* (check here for reference). *Under 18s may be excluded from roles working before 6:15 AM or after 9:45 PM or in areas such as the warehouse, dellis (perishables), bakery, counters, or driving roles.
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Closing & Feedback Policy: *Some high-demand roles may close early due to volume—we’ll be able to provide interview feedback only. *Early closing ensures fairness in processing applications.
For more details, visit www.tescoplc.com.
The inclusive workplace starts with you —apply today to join and shape Tesco’s future.
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