Tesco
Tesco Colleague - Phone Shops - Cirencester Extra
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Tesco Phone Shop Colleague
About the Role
Availability Window
-
Sun
- From 11:00:00
- To 16:00:00
-
Tue
- From 09:00:00
- To 12:00:00
-
Thu
- From 11:00:00
- To 19:00:00
-
Sat
- From 09:00:00
- To 18:00:00
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Base Pay:
- Starts at £13.70 per hour
- Increases to £14.97 per hour in stores within the M25.
Some locations may offer additional payments.
Guaranteed Contract:
- Minimum of 12 hours per week
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Responsibilities
You will be responsible for:
- Providing friendly, natural service and getting to know your customers
- Flexible support across the Phone Shop and wider store, including:
- Helping customers choose the right mobile products and services
- Completing phone and contract setups
- Supporting customers with a range of tech queries
- Making customer-focused decisions and completing key store routines
- Understanding how your role supports:
- Great service
- Strong sales
- Waste reduction
- Overall store performance
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Requirements
You will need:
- A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions
- The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop
- The initiative to make the right decisions for customers, whether you’re:
- Solving a tech query
- Recommending a product
- Supporting with a contract setup
- A positive, team-focused approach:
- Communicating openly
- Working well with colleagues across the store
- Having fun and celebrating success together
Benefits
What’s in it for you?
- Holiday time: Starting at 20 days plus a personal day, rising to 22 days after 12 months (including Bank Holidays)
- Flexible working available from day one
- 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends (also able to share a second card with family)
- Free wellbeing services for your mind, body, and life
- Life cover worth five times your pay
- Award-winning pension with matching contributions up to 7.5%
- Range of benefits to choose from, including discounts, shares and cycle-to-work schemes
- Uniform provided, plus policies to support you through life’s key moments
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About Us
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to :
"Serve customers, communities, and the planet a little better every day by acting responsibly and sustainably."
We’re committed to:
- Diversity
- Equity
- Inclusion
We want everyone to feel represented and able to bring their true self to work. Everybody’s Welcome here.
We understand that life varies for everyone, so we’re always open to flexible working conversations. Simply discuss these during your application.
Tesco is proud to be an accredited Disability Confident Leader, ensuring a fully inclusive and accessible recruitment process.
For further information on the accessibility support available, follow this guide.
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