Tesco
Tesco Colleague - Porthmadog Superstore
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Customer Service Team Member
About Tesco
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a perfect fit.
Availability Window
- Mon | 13:45:00 – 22:00:00
- Tue | 13:45:00 – 22:00:00
- Thu | 13:45:00 – 22:00:00
(Eager applicants who closely match this schedule are still encouraged to apply.)
Remuneration
Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations offer additional payment. A minimum of 16 hours per week is guaranteed, though roles from 12 hours are also available.
Key Requirements
✅ Age: Must be over 18 to apply.
Responsibilities
- Provide friendly, natural service and build genuine customer relationships
- Offer expert guidance on Tesco’s products and services
- Provide flexible support, including:
- Shelf replenishment
- Checkout operations
- Online order picking
- Occasional delivery assistance
- Make customer-focused decisions and complete essential store routines
- Contribute to sustainability targets (waste reduction, sales performance, and overall service excellence)
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Desired Skills & Attributes
✔ A passion for great customer service and a smiling, proactive mindset ✔ Strong communication skills with the ability to:
- Build rapport so customers leave with a positive experience
- Use independent judgement for customer solutions
- Collaborate effectively within a team environment ✔ Confidence in working flexibly, even during busy periods ✔ Willingness to embrace continuous learning and career growth with Tesco
What’s in It for You?
Core Benefits
✅ 20 days holiday (rising to 22 days + Bank Holidays after 12 months) ✅ Flexible working available from day one ✅ Cashback & Discounts:
- 10% off with your Colleague Clubcard (up to 15% on payday weekends)
- Second Clubcard available for family sharing ✅ Wellbeing Support:
- Free mental, physical, and personal development services ✅ Protective Benefits:
- £5x your pay in life cover
- Pension with enhanced matching contributions (up to 7.5%)
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Additional Perks
🔹 Choice of additional benefits (discounts, shares, cycle-to-work schemes) 🔹 Full uniform provided 🔹 Services to support breadth of life stages (e.g. childcare vouchers, financial planning)
Why Tesco?
Our Vision
Tesco’s mission is to be “the favourite way” for customers to shop—used responsibly, sustainably, and with integrity.
Cultural Values
🌍 Inclusivity & Belonging
- ‘Everyone’s Welcome’ – We embrace diversity, equity, and inclusion.
- Open to flexible working – Talk to us about how we can support your needs.
🤝 Accessibility & Support
- Disability Confident Leader accredited
- Fully inclusive and accessible recruitment process – contact us within your application for support options.
** flexibility-** driven roles, inclusive leadership, and long-term career growth – join us today.** Apply now and bring your enthusiasm to Tesco!
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