Tesco
Tesco Colleague - Richmond Express
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Tesco Colleague - Richmond Express
Floor Team Role – Tesco
As a Tesco floor team member, you play a crucial role in transforming our stores into friendly places people want to shop in. From serving customers to supporting stock replenishment, it’s a packed day where relationships matter as much as the routine.
About the Role
All shoppers deserve a great experience. The role offers variety and regular interaction with customers and colleagues, making every day different.
Hours and Availability
To meet our trading requirements, contracted hours must be covered within these availability windows:
- Sunday: 14:00 – 22:00
- Thursday: 12:00 – 18:00
- Friday: 14:00 – 20:00
- Saturday: 14:00 – 22:00
We guarantee a minimum of 16 hours per week, but may also offer flexible arrangements for as little as 12 hours. Your shifts will be scheduled at least 3 weeks in advance. If your availability closely matches but does not fully align with these times, please still apply.
Pay: Our starting pay is £13.28 per hour, with additional payments depending on location and skills.
Key Responsibilities
- Serve with pride and passion: Know your customers, anticipate their needs, and deliver great service every time.
- Maintain expertise: Be a product and service expert across our store’s full range.
- Work effectively: Rotate across daily operations, including picking, replenishment, and service areas.
- Uphold safety and quality: Apply training to ensure service excellence and standards.
- Make customer-driven decisions: Address issues, communicate desired routines, and contribute to sales, waste reduction, and profit.
- Engage with events: Participate in seasonal, community, and charity activities.
- Deliver store performance: Track and support team efforts to drive sales, customer experience, reduce waste, and achieve profit.
- Handle products with care: Ensure stock remains in perfect condition for customers.
- Represent the brand: Personify our values, welcome everyone, and follow policies.
- Assist with deliveries: Occasionally support loading/unloading goods when needed.
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What We Look For
- A strong passion for service, with a knack for greeting customers with enthusiasm and building mighty relationships.
- The ability to:
- Take initiative and make smart customer-focused decisions.
- Work effectively as part of teams of all shapes and sizes.
- Communicate openly and foster a friendly atmosphere.
- Always arrive on time, dressed to impress.
- Provide your own, unique personality—every day should be fun and engaging!
Benefits – What’s In It For You?
Work-Life Balance
- Holiday entitlement: Starts at 20 days plus a personal day, increasing to 22 days after 12 months inclusive of bank holidays.
- Flexible working: Request adjustments from day one.
- Guaranteed minimum hours: As mentioned above.
Financial Perks
- Discounts: 10% off Tesco products plus 15% at pay day weekends. Save up to £2,000 a year with the Colleague Clubcard (and share saving with your family/friends outside home).
- Cycle to Work: Take advantage of the cyclescheme, plus cash back.
Wellbeing Support
- Free mental health and wellbeing resources, tailored to support your needs.
Long-Term Security
- Award-winning pension with contributions up to 7.5%. We match this to keep rewards sustainable long-term.
- Life cover of five times your salary.
Million Other Little Things
- Everyday accessibility: A variety of flexible benefits mean you can build the package that works. This could include Cycleschemes, shares, and extra savings plans.
- Uniform and essentials: We cover any daily operational requirements comfortably and affordably.
- A community: Join our colleague networks to connect with anyone, of all backgrounds. Ignite friendships, expertise, and shared solutions!
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About Us
Our Vision: Every Customer’s Favourite Way to Shop
Wherever they shop, at home or on the go, our core purpose is to serve their needs, our communities, and the planet. At Tesco, we mean more than just selling products—we’re responsible business leaders.
Diversity, Equity and Inclusion: Everyone’s Welcome
We celebrate the individuality of all colleagues. DEI at Tesco ensures diversity and inclusivity, helping everyone feel valued and respected. Our spaces are equals for everyone.
Flexible Lives, Flexible Ways
At Tesco, flexibility is regular. If your life includes unique circumstances—such as parenthood, caring, retirement, or other personal milestones—we want to listen. Speak to us when you apply, and we’ll give personalised support to match your journey and needs.
Committing to Accessibility & Inclusion
We’re proud to have been awarded Disability Confident Leader status. We create fully inclusive hiring processes and offer additional accessibility support. Learn more or ask questions [here].
Important Notes
- Age: You must be over 18 to apply. Certain roles require candidates who cannot be younger than school/working-age governments permit. For your country’s minimum workplace age, please visit national guidelines here.
- Early closing: If there are high volumes of applicants, role finishing dates may move forward so we can securely review everyone. Reach out to interviewed applicants only for feedback.
- Special working requirements: Roles marked to work before 6:15 am or after 9:45 pm, or involves warehousing, sensitive areas such as beers, wines, spirits, nonshop areas, counters, quick service rooms (QSR), bakery roles, or driving can only be reasonably taken by candidates over 18.
Visit tescoplc.com to learn more.
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