Tesco
Tesco Colleague - Richmond Express
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Shop Colleague – Various Stores
About the Role
We’re looking for committed, enthusiastic colleagues who love serving our customers and helping to make their shopping experience exceptional. Whether you're looking for flexibility, career progression, or a role where every day feels fresh, this opportunity is for you.
Availability Window
We require colleagues to be available within these time slots (subject to flexibility):
| From Time | To Time | |
|---|---|---|
| Sun | 16:00:00 | 22:00:00 |
| Mon | 18:00:00 | 22:00:00 |
| Tue | 16:00:00 | 22:00:00 |
| Sat | 14:00:00 | 22:00:00 |
Pay & Hours
- We offer starting pay of £13.28 per hour, with additional payments depending on location and skills.
- Typically, we guarantee 16 hours per week to all new colleagues, but if you’d like to work fewer hours (minimum 12), we welcome applications too.
- You’ll receive 3 weeks’ notice of your scheduled shifts.
- We’ll aim to accommodate your availability, even if it’s not an exact match.
Key Responsibilities
As a Shop Colleague, your primary focus is serving customers with passion, along with contributing to the smooth running of the store. You’ll:
- Deliver exceptional customer service: Welcome shoppers, anticipate needs, and create a pleasant, inclusive shopping experience.
- Be a product expert: Show passion and knowledge for the products and services available in your store.
- Work collaboratively: Support across service, picking, and replenishment areas to ensure the store runs efficiently.
- Apply safety and quality standards: Follow all procedures to maintain a brilliant service, reducing waste and delivering high profitability.
- Engage in community efforts: Participate in seasonal, charitable, and local events to enhance store ambiance.
- Contribute to store performance: Understand your role in driving service, sales, waste reduction, and profits.
- Handle products with care: Ensure items reach customers in their best condition.
- Be yourself and embody Tesco values: Embrace our commitment to diversity, equality, and inclusion while following store policies.
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At times, you may also need to assist with deliveries into the store.
Requirements
To thrive as a Shop Colleague, you’ll need:
- A genuine passion for customer service, with a friendly and proactive attitude.
- Strong customer rapport-building skills—your goal is to ensure shoppers leave with a satisfying experience.
- The ability to take the initiative, making decisions that benefit customers, even when faced with challenges.
- Team player mindset: Collaborate openly with colleagues, contribute to team spirit, and enjoy shared successes.
- Commitment to punctuality and professional presentation—acting as a brand ambassador for Tesco.
NOTE: We require applicants to be over 18, with an exception for roles requiring work before 06:15 AM or after 09:45 PM (or specific areas such as warehouse/delivery, bakery, spirits, or driving).
What’s in it for You?
Join Tesco and benefit from:
- Competitive pay (£13.28/hour + potential supplements).
- Generous holiday allowance: Starts at 20 days + personal day, increasing to 22 days after 12 months (including bank holidays).
- Flexible working from day one: We offer bespoke arrangements as needed.
- Discounts on goods: Use your Colleague Clubcard for 10% off (15% at payday weekends) and save up to £2,000 annually—plus a free card for a family/spouse!
- Life’cover: Five times your salary in the eventuality of the worst.
- Pension contributions: We match contributions up to 7.5%, offering an award-winning scheme.
- Wellbeing support: Access an array of free resources for mind, body, and life.
- Assistance for all life stages: From career kickstarts to adapting to caregiving or transitioning to parenthood.
- Discounts and perks: Choose benefits tailored to you—from shares to cycle-to-work schemes.
- Uniform provided: Fully supported with policies that respect all personal moments.
- Colleague networks: Connect with others from diverse backgrounds through inclusive community groups.
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About Tesco
Our mission is to remain every customer’s favourite shopping destination, both in-store and on-the-go. Through our purpose—serving communities, customers, and the planet better every day—we aim to be a responsible, sustainable enterprise.
Tesco honours diversity, equity, and inclusion (DEI). No matter your background or identity, we strive for a workplace where everyone isWelcome. Academic studies and government initiatives have positioned us as a leader in this journey.
We recognise people’s unique careers and adapt flexibly:
- Early career starters?
- Aspirations for freelance or part-time work?
- Life transitions into care work, parenthood, or retirement?
Talk to us throughout the application process—we’ll explore your needs.
As a disability confident leader, Tesco undergoes a fully inclusive recruitment process. Support options (e.g., adjusted interviews) are available—learn more here.
- Legal note: As per UK standards, we only accept candidates who have passed the school-leaver age (determined by country-specific regulations). Roles requiring work before 6:15 AM or after 9:45 PM mandate an age threshold of 18.
PLEASE NOTE
- Currently high-volume applications may trigger early role closures to manage applicant numbers fairly.
- Interview attendees receive feedback. Applicants not invited for interviews cannot expect individual commentary.
For more information, explore www.tescoplc.com. If you’d like to hear about other opportunities or tour one of our stores, we’d love to help!
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