Tesco
Tesco Colleague - Romford Gallws Cn Extra
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Tesco Colleague - Romford Gallws Cn Extra
Colleague Role – Store Team Member (Entry Level)
About the Role
Our Tesco Colleague rate of pay starts from £13.28 per hour (rising to £14.55 for stores within the M25). Additional payments may apply depending on location.
It is our policy to offer 16 guaranteed hours per week to new colleagues. However, if you prefer fewer hours (minimum 12), we still welcome your application.
Availability window:
| Days | From | To |
|---|---|---|
| Tue | 15:00 | 22:00 |
| Wed | 15:00 | 22:00 |
| Thu | 15:00 | 22:00 |
We schedule shifts within these hours and provide 3 weeks' notice of your scheduled shifts. We also offer flexibility if your availability closely matches ours.
What the Role Involves
Here’s a breakdown of what your day-to-day responsibilities will look like:
- Delivering exceptional customer service with a passionate and proud approach—it takes a smile and great energy to keep Tesco at the heart of customers’ shopping experiences.
- Deep product knowledge: Be a passionate and knowledgeable champion of the products and services in your store.
- Cross-functional support: Work across service, picking, and replenishment areas where required.
- Safety, service, and efficiency: Apply training to ensure safe, effective operations while putting customers first.
- Decision-making: Handle situations to meet customer needs and uphold store standards for service, sales, and waste reduction.
- Community engagement: Participate in seasonal, charity, or community events to foster an inclusive atmosphere.
- Driving store performance: Contribute to meeting targets in sales, service levels, waste reduction, and shrinking losses—so every part of the store is moving in the right direction.
- Care for products: Handle goods with care to maintain quality and ensure a great shopping experience.
- Living Tesco’s values: Represent Tesco with professionalism, inclusivity, and brand pride in every interaction.
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Occasionally, you may be required to assist with deliveries into the store.
Entry Requirements
To succeed in this role, we’re looking for:
- A true passion for serving others—turning every customer interaction into a brilliant experience.
- Rapport-building: The ability to connect with customers so they leave with smiles and positive memories.
- Customer-focused initiative: Make decisions that prioritise the edge over process—so if a policy doesn’t align perfectly with a customer’s needs, you handle it like the professional you are.
- Strong teamwork: Collaborate with colleagues to create a friendly, high-spirited team spirit where everyone goes the extra mile.
- Accountability: Be dependable, well-presented, and ready to work at a high standard in every shift.
Why Join Tesco?
Tesco is not just about retail—it’s about creating great lives for customers, colleagues, and communities. Here’s what we offer our colleagues:
- Work-life balance: 20 days' holiday plus personal days, increasing to 22 after 12 months—plus bank holidays.
- Flexibility: Request flexible working from day one—e.g., term-time working, job shares, or part-time with children/family needs.
- Financial perks:
- Shop discounts: 10% off and 15% at payday weekends—potentially saving up to £2,000 a year on top of your exclusive Colleague Clubcard benefits.
- Dedicate part of your rewards to a family member or friend outside of your household.
- Wellbeing support:
- Full access to wellbeing services, including mental health, personal coaching, and health assessments.
- Financial security:
- Upfront access to a definition or life cover worth five times your annual salary.
- An award-winning pension, with Tesco matching 7.5% of contributions.
- Life perks: Choose from a wide range of benefits, from car/credit Union schemes and cycle-to-work options to share schemes.
- Uniform & life support: We provide uniform and policies that support you in important life events.
- Networking opportunities: Join one of our colleague networks to connect with others in similar stages of life, careers, or shared backgrounds.
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For more details on benefits, see Tesco’s full benefits breakdown.
Our Commitment
Tesco’s purpose is simple—but makes a huge difference: Serving our customers, communities, and planet a little better every day.
We define "serving" as more than transactions—it’s actively caring for customers, communities, and the planet, so Tesco can be the best place to shop and work.
Tesco is a place where everyone feels truly represented. Our Diversity, Equity & Inclusion (DEI) policy ensures you can bring your whole self to work.
We’re Disability Confident accredited and committed to offering a fully inclusive recruitment process. Accessibility support is available—please get in touch.
Important Notes
- Minimum age: Over 18 to apply. (Certain exceptions apply for roles like warehouse or early shift driving under the rules for the UK school leaver age.)
- Requests for feedback on applications are only applicable to those who attend an interview due to high applicant volumes.
- Additional support for flexible work arrangements (parental leave, career changes, election periods, etc.) at every stage of recruitment. Share your needs by selecting flexibility options or mentioning preferences in your application.
Further info: Tesco’s Application Portal.
Sources: Tesco UK policies, January 2023.
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