Tesco
Tesco Colleague - Rugby Superstore
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Tesco Colleague - Rugby Superstore
Colleague Role in Tesco Stores
About the Role
We are a diverse and dynamic team at Tesco, always looking to serve our customers better with passion and pride. This is a full-time or part-time role with guaranteed hours, offering variety, challenges, and the opportunity to grow within our inclusive store environment.
Our availability window for shifts is as follows:
- Tuesday: 04:00 - 09:15
- Wednesday: 04:00 - 09:15
- Thursday: 04:00 - 09:15
- Friday: 04:00 - 09:15
- Saturday: 04:00 - 09:15
A minimum of 16 guaranteed weekly hours is offered, but we also accommodate schedules down to 12 hours. Shifts will be within these times, and you’ll receive 3 weeks’ notice of your schedule. Flexibility is supported if your availability aligns closely with our requirements.
What we offer:
- A competitive pay rate starting at £13.28/hour (£14.55/hour within the M25, with potential for additional location-based pay)
- Competitive benefits and colleague rewards
Your Responsibilities
As a valued colleague, you’ll play a critical role in ensuring every customer has a great experience:
- Delivering exceptional service: Know your customers to serve them passionately and professionally; create natural, friendly interactions.
- Product expertise: Be knowledgeable about our store’s products, services, and ongoing promotions.
- Multi-role work: Support various areas, including service desks, picking, and replenishment, as required by store operations.
- Applying training: Use dedicated training to ensure safety, efficiency, and top-tier customer service.
- Making customer-driven decisions: Act independently in ways that enhance shopping experiences and meet real-time customer needs.
- Engaging with community: Participate in seasonal events, charitable initiatives, and store campaigns to strengthen community bonds.
- Driving performance: Understand store metrics, reduce waste/shrink, and contribute to sales and profit targets.
- Product care: Handle goods with care to maintain quality and ensure products reach customers in optimal condition.
- Upholding Tesco values: Represent our brand with authenticity, inclusivity, and professionalism while adhering to all policies.
- Delivery support: Occasionally assist with goods receipt and storage operations.
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You may also work on deliveries on occasion, depending on operational needs.
Requirements
To thrive in this role, you should:
- Have a genuine passion for delivering outstanding customer service—smiling, engaging, and demonstrating pride every day.
- Build rapport with customers, ensuring they leave the store fulfilled and satisfied with their experience.
- Take initiative, making quick, well-informed decisions that prioritise customer needs.
- Work collaboratively within a dynamic team, sharing ideas and fostering strong relationships with colleagues.
- Embrace a can-do attitude, ready to contribute to small wins and rely on your team for larger successes.
- Punctuality and professionalism: Always be on time, well-presented, and brand-aware as our frontline ambassador.
Minimum Age
You must be over 18 years old to apply.
What’s in it for You?
At Tesco, we reward our colleagues generously with a robust benefits package:
- Holiday & Personal Time:
- 20 days + personal day per year (rising to 22 days after 12 months), plus UK bank holidays
- Flexible Working:
- Apply for individualised working arrangements from day one
- Discounts & Savings:
- 10% off products with your Tesco Clubcard (upgradeable to 15% at payday weekends), saving up to £2,000 annually. Plus an additional Clubcard for a family member.
- Wellbeing & Support:
- Free, comprehensive wellbeing services, covering mental health, physical health, and personal support resources.
- Financial Security:
- £5 million life cover** and an industry-leading pension scheme, with matching contributions up to 7.5% of your earnings.
- Personalised Benefits Tie-Up:
- Choose between discounts, share schemes, health cash plans, cycle schemes, and more.
- Uniforms & Policies:
- Provided uniforms and extensive policy support for all life’s moments.
- Colleague Engagement:
- Networks for inclusion, offering connections and communities tailored to diverse backgrounds and experiences (enter through Linker)).
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About Tesco
We define our mission as:
«Serving our customers, communities, and planet a little better every day»
This commitment drives our work, from sustainable operations to community impact. We strive for equality, equity, and inclusion (DEI), ensuring every colleague feels welcome to be their authentic self at work.
FlexibleWork
Life seldom follows a rigid schedule, so we support individualised flexibility, accommodating career launches, milestones like parenthood, retirement, and more. Discuss how we can support your working lifestyle throughout the application process.
We’re proud to be an accredited Disability Confident Leader, with fully accessible recruitment processes designed to promote fair, inclusive hiring practices. More information available here.
Important Notes
- School Leaver Policies:
- Tesco adheres to minimum working age rules per country/cTon. Check this link to verify if over-18 restrictions apply to your region.
- Special exceptions apply to night shifts, warehouse, beers, wines, spirits, counter roles, bakery, and driver roles.
- Recruitment Process:
- Roles may close earlier than advertised dates based on application volume.
- Only interviewed candidates will receive individual feedback.
- Further details at www.tescoplc.com.
Apply Today
This exciting and rewarding role offers stability, flexibility, and growth opportunities—whether you’re out for long-term career progression or seasonal work. We’d love to see how you’ll contribute to our store. PLEASE APPLY at Tesco’s careers portal.
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