Tesco
Tesco Colleague - Saffron Walden Express
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About the Role
Our Tesco Colleague role offers a competitive starting rate of pay of £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
It is our policy to offer new colleagues a minimum of 16 guaranteed hours per week, with flexibility to offer as few as 12 hours upon request.
Availability Window
Our availability requirements are as follows:
- Sunday: 16:00 – 23:00
- Thursday: 11:00 – 16:00
- Friday: 09:00 – 18:00
- Saturday: 09:00 – 18:00
We will schedule your shifts within these hours with 3 weeks' notice. Flexibility is supported—if your available times closely match ours, we would still love to consider you.
About the Position
As a Tesco Colleague, you’ll be part of an exciting, fast-paced team focused on delivering exceptional customer service. This role incorporates variety, everyday challenges, and opportunities for growth, making it ideal for those who thrive on being hands-on and proactive.
Your core responsibilities will include:
- Serving customers with passion and pride, exceeding expectations at every interaction
- Maintaining knowledgeable expertise about products, services, and promotions in your store
- Supporting across the store in replenishment, picking, and service areas as required
- Applying rigorous training to ensure first-rate service, safety, and store operations
- Making customer-focused decisions to drive timeliness and superior service delivery
- Engaging in seasonal, community, and charity events to foster an inclusive atmosphere
- Understanding store performance and personal contribution to sales, waste reduction, and profit
- Handling products with care to preserve quality and presentation
- Embracing our values and policies to create a welcoming environment for everyone
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Occasionally, you may be required to accept deliveries or contribute to afternoon or later shifts.
Requirements
To excel in this role, you’ll need:
- A strong passion for customer-centric interactions, including greeting shoppers warmly
- The ability to build rapport and create memorable customer experiences
- Proactive decision-making to address customers’ needs when and where they arise
- Strong teamwork skills and positive communication
- Willingness to collaborate with colleagues and embrace teamwork
- A commitment to professionalism, punctuality, and showcasing brand ambassadorship
- Must be over 18 years old (essential for this role)
Benefits
As a Tesco Colleague, you’ll enjoy:
- Holiday time: Starting at 20 days (plus a personal day) extending to 22 days after 12 months, in addition to bank holidays
- Flexible working: Apply from day one upon request
- Discounts through your Colleague Clubcard: Save 10% year-round and 15% during pay-day weekends—potentially up to £2,000/year
- Access to free wellbeing services including counselling, mental health support, and financial advice
- Life cover of five times your salary and an award-winning pension plan with matching contributions up to 7.5%
- Personalised benefits: Choose from a range of options, such as cycle-to-work schemes and employee discounts
- Uniform support plus policies for every life stage, big and small
- Colleague networks: Membership in a welcoming environment where diversity is celebrated
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About Tesco
Our mission is to "Serve Our Customers, Communities and Planet a little better every day."
We pride ourselves on Diversity, Equity, and Inclusion (DEI), fostering an environment where Everyone’s Welcome, regardless of your background or identity.
Flexibility is key: we’re committed to open conversations about work-life balance, whether you’re starting your career, balancing commitments, or adjusting to life changes.
Tesco operates as a Disability Confident Leader, dedicated to an inclusive and accessible recruitment process. For more information, click <[here]>.
Important Notes
- Tesco’s minimum age for recruitment is the school-leaver threshold for your region. Learn more [here].
- Candidates must be over 18 for roles involving early morning start (before 6:15 AM) or late shifts, warehouse tasks, beverage/wine/alcohol areas, bakery shifts, or driver roles.
- Due to high application volumes, some roles may close earlier. Individual feedback is only available to interviewees.
For any further questions about Tesco, visit www.tescoplc.com. We can’t wait to see you!
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