Tesco
Tesco Colleague - South Queensferry
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Tesco Colleague - South Queensferry
Retail Sales Assistant - Store Role
About the Role
Our Tesco Colleague role is an excellent opportunity to work in a customer-focused environment, delivering exceptional service and contributing to a dynamic team. We offer flexible working solutions for individuals looking for stability, progression, or a foundation for future career growth.
Availability Window
Please note that you must be available across the following timeslot windows in advance:
| Day | Start Time | End Time |
|---|---|---|
| Mon | 16:00 | 21:30 |
| Tue | 16:00 | 21:45 |
| Wed | 16:00 | 21:45 |
| Thu | 16:00 | 21:45 |
| Fri | 16:00 | 21:30 |
| Sat | 08:00 | 20:00 |
The schedule for your contracted hours will be confirmed within these periods with 3 weeks’ notice. We’re committed to flexibility—if your availability closely matches (but isn’t an exact fit), your application will still be considered.
Pay & Working Hours
- Hourly rate: £13.28 for stores outside M25; £14.55 for stores within M25. Additional payments may apply depending on location.
- Guaranteed minimum hours: 16 hours per week. Part-time roles start from 12 hours per week.
Your Responsibilities
Your role is pivotal in creating a great customer experience every day:
- Customer service: Deliver passionate, natural service by understanding your customers and giving them what they need.
- Product knowledge: Be enthusiastic about the products and services in your store, from fresh food to customer deals.
- Store operations: Assist across service points, picking, replenishment—bringing your passion to small and large tasks.
- Teamwork & training: Apply health & safety and service standards effectively in all areas.
- Decision-making: Solve challenges on the spot to meet customer needs and global routines.
- Community engagement: Participate in seasonal events, charity work to keep the store lively and inclusive.
- Store performance: Understand your role’s impact on sales, waste reduction, quality control and contribute to store goals.
- Delivery support: Accept store deliveries when required.
- Team culture: Live Tesco values daily—be welcoming, authentic, and aligned with our policies.
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What We’re Looking For
- A genuine enthusiasm for great service and a smile that welcomes customers.
- Exceptional customer rapport-building, ensuring shoppers enjoy their visit.
- Strong initiative: Independence to make decisions that prioritise our customers’ needs.
- Team player: Collaborate effectively, communicate openly, and foster great relationships.
- Professionalism: Arrive on time, well-presented, and ready to represent Tesco confidently.
Benefits & Perks
Encouraging work-life balance, we offer:
- Holiday: Starts at 20 days (22 after 12 months), plus Bank Holidays.
- Flexible working available from day one—apply now for options.
- Store discounts:
- 10% discount on your purchases; 15% on payday weekends (savings up to £2,000 annually).
- Enjoy free family access to savings with a second Clubcard.
- Wellbeing support: Free resources for mind, body, and life.
- Financial security:
- £5 times your annual pay in life cover.
- Award-winning pension match (up to 7.5%).
- Personalised benefits: Choose perks like:
- Discounts on shopping, tech, transport.
- Cycle-to-work schemes.
- Uniform and lifestyle support: Fully covered (plus flexibility for big life moments).
- Colleague Networks: Communities for diverse backgrounds and hobbies. Explore more.
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About Us
Inspiring Everyday Moments "Our vision at Tesco is to be every customer’s favourite way to shop—and we meet people where they are. Our purpose is simple: Serve our customers, communities, and planet a little better every day." (Serving more than transaction—the responsibility of doing good for everyone involved.)
Where Everyone’s Welcome That's Diversity, Equity, and Inclusion (DEI) at Tesco—for you, no matter what your background. No matter who you are, you belong here. Be your true self and watch how your voice fuels our shared success.
We’ve been labelled a Disability Confident Leader and are dedicated to an accessible recruitment process—including support so you can shine on your terms. Accessibility information.
Your Next Steps
- Age policy: You must have left full-time school.
- Age exception policy *(if required)—Shifts outside 6:15am-9:45pm or working in warehouse, alcohol, bakery/driving require valid identification showing that you’re ≥18.
- Application decisions: Due to high volume, roles may close early, but interviews are open to candidates who apply. Feedback is provided post-interview only.
Ready to start? Apply today and visit www.tescoplc.com for more information. Welcome aboard!
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