Tesco
Tesco Colleague - Stranraer
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Tesco Colleague - Stranraer
Customer Wandering Staff (Tesco)
About the Role
Customers are at the heart of everything we do—it takes committed doers with a variety of tasks to run a store effectively. This role offers everyday challenges and growth, whether you're looking for work-life stability or flexibility.
As a Customer Wandering Staff Member, you'll:
- Serve customers with pride and passion, ensuring they leave with a great experience.
- Work across the store (picking, replenishment, and service areas), delivering quality products to shoppers.
- Act as a representative of Tesco’s values, always putting customers first.
- Take part in seasonal and community events, reinforcing inclusivity.
Ideal for those aged 18+ who can balance varied tasks, welcomed regardless of background.
Availability Window
We prioritise flexibility, but these are the core times we need you available (with 3-week shift notice):
| Day | Starts | Ends |
|---|---|---|
| Tuesday | 18:15 | 22:30 |
| Thursday | 18:15 | 22:30 |
| Friday | 18:15 | 22:30 |
| Saturday | 17:15 | 21:30 |
Matching availability closely—even outside listed hours—encourages us to consider you.
Key Responsibilities
Core Delivery
- Serve customers with enthusiasm and trustworthiness, armed with product knowledge.
- Adapt to daily demands, balancing routing tasks seamlessly in store.
- Uphold safety and efficiency, apply training, and carry out seasonal/charity initiatives.
- Assist logistics, including deliveries and returns, when required.
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Team & Business Impact
- Understand store performance: contribute to reducing waste/shrink and boosting profits.
- Maintain brand consistency, welcoming everyone and honouring company policies.
- Represent Tesco as a positive face—from uniforms to on-time punctuality.
Requirements
Self-starters with: ✔ Strong customer service—smiles, rapport-building, making each interaction exceptional. ✔ Flexible thinking—proactive decision-making and reliability in shifting demands. ✔ Team mindset—collaboration, clear communication, and embracing Tesco's inclusive culture. ✔ Physical readiness—standing, lifting, and working spans as dictated by shifts.
Pay & Guaranteed Hours
- £13.28/hour standard rate (£14.55/hour within M25). Additional payments like lone work premiums apply location-wise.
- 16+ hours weekly offered; options for 12-hour minimal shifts available.
- Pay reviewed annually.
Benefits
-
Money Matters
- 20+ days holiday (22 after one year) + bank holidays.
- Flexible working requests from day one.
- 10/15% savings via Colleague Clubcard (up to £2,000 annual savings; shareable cards for teams).
-
Wellbeing & Growth
- Free life cover: 5x salary +n award-winning pension (7.5% contribution).
- Wellbeing resources: mental health support, mind/body tools.
- Discounted retail accessories and unique schemes (cycle-to-work for transportation).
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- Community & Values
- Uniforms provided + policies accommodating life events (maternity, parenthood).
- Colleague networks: spaces devoted to diversity (mental health, BAME, LGBTQ+, etc.).
What We’re About
Vision: Tesco’s mission—"Serving customers, communities, and the planet daily*—goes beyond transactions:
- Ethical & sustainable practices ensuring longevity for everyone involved.
- Diverse teams: informed by Diversity, Equity and Inclusion principles where Everyone’s Welcome.
Flexibility: We embrace life’s stages. Talk to us about supportive policies—whether navigating childcare, career breaks, or career pivoting.
Accessibility: As a Disability Confident Leader, we’re inclusive. Visit Accessibility Support Details.
Important Notes
- Applicants +18 required for standard qualifications; specific roles (before noon or shifts involving highly regulated areas like warehousing) mandate 18+.
- Applications may close early for high-volume roles; interviews determine candidate feedback allocation.
- For broader cultural role specifics, visit Tesco plc.
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