Tesco
Tesco Colleague - West Durrington Extra
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Tesco Colleague - West Durrington Extra
Tesco Store Colleague – Availability & Role Overview
Availability Window
| Day | From time | To time |
|---|---|---|
| Sun | 12:00:00 | 17:15:00 |
| Mon | 20:00:00 | 23:15:00 |
| Tue | 18:00:00 | 23:15:00 |
| Wed | 15:00:00 | 20:00:00 |
| Thu | 18:00:00 | 23:15:00 |
Remuneration
- Starting hourly rate: £13.28 (£14.55 within the M25).
- Minimum 16 guaranteed hours per week—commonly referred to as "minutes rate rostering" (where enrolment in this flexible scheduling scheme replaces full guaranteed hours).
- VOLUNTARY minimum of 12 weekly working hours if preferred.
- Additional location-specific payments may apply.
Note: Shifts are scheduled within your availability window, with 3 weeks’ notice of shifts. Close matches to advertised availability will be considered.
About the Role
Customers are central to everything we do. This is an active role with high variety, demanding commitment and resilience but offering real rewards.
Our stores run smoothly because of dedicated colleagues like you. As a Tesco store colleague, you will:
- Connect with customers, delivering exceptional natural service with pride—putting their needs first.
- Show passionate local knowledge of products and promotions across the store.
- Support across key areas including picking, replenishment, and customer service.
- Apply safety and efficiency best practices, ensuring smooth store operations.
- Make informed decisions for customers, streamlining routines (e.g. holidays, stock, events).
- Participate in seasonal community and charity initiatives, fostering inclusivity.
- Monitor store performance, identifying waste reduction and sales opportunities.
- Handle products carefully to maintain quality and freshness.
- Embrace Tesco’s core values and policies—always showing brand pride and positivity.
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Occasional duties may include accepting deliveries into store.
Requirements
Essential:
- A genuine passion for customer service, one that radiates positivity and sincerity.
- Ability to build genuine rapport, leaving customers with a lasting impression of a great experience.
- Initiative and problem-solving skills; comfortable making timely decisions for customers.
- Strong ability to work collaboratively, communicate clearly, and build relationships across teams.
- Energy and presentation to represent the brand with confidence at all times.
What is in it for you?
- Holiday leave: Starts at 20 days + 1 personal day, rising to 22 days after 12 months (Bank Holidays included).
- Flexible working—your flexibility may be a registered demand from Day 1.
- Discounts: 10% off every purchase with Colleague Clubcard, and up to 15% off at payday weekends—potentially saving up to £2,000 annually. Family members outside your home can also benefit.
- Wellbeing: Free access to resources to support mental health, physical health, and overall life balance.
- Financial security: Life cover (amount equal to five times your pay) and a well-rated pension with employer contributions up to 7.5%.
- Personalised benefits menu: Choose flexible perks including discounts, share offers, cycle to work schemes, and more.
- Uniform and life policy support: Clothing provided, plus coverage for key life moments (e.g. weddings, bereavement support).
- Diverse & inclusive colleague networks: Space to connect with others from similar backgrounds or fostering communities. Read more.
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For more details, see our Benefits Overview.
About Tesco
Our purpose: Serving every local community, today and tomorrow. “Serving” is more than retail—its a commitment to our customers, the planet, and the communities we interact with, acting as a responsible and sustainable business.
At Tesco, We are an inclusion-first business. We hosted the Disability Confident Leader accreditation and prioritise an accessible recruitment process. For further support on accessibility, visit our accessibility page.
We understand everyone has unique needs, and we welcome conversations about your flexibility requirements—whether you need early career opportunities, adjustments for parenting, caring commitments, or retirement planning.
Additional Notes
-
Age policy: Recruitment is restricted to candidates over the school-leaving age.
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Age incentives: Entry at 18+ is only permitted for roles requiring early morning hours (before 6:15 am), late shifts (after 9:45 pm), or those involving areas such as the warehouse, bakery, beers/wines/spirit counters, or driving.
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Competitive recruitment: Highly popular roles may require early closure to accommodate all applicants. Interview feedback is only available to candidates who progress to interview stage.
For more information, visit www.tescoplc.com.
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