Tesco
Tesco Colleague - West Durrington Extra
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Tesco Colleague - West Durrington Extra
Store Colleague Role – Availability-based Opportunity
About the Role
Our Tesco Colleague roles are centred on serving customers with passion. This job offers variety, teamwork, and opportunities to progress—making it great whether you’re looking for flexibility or long-term stability.
Customers come first, and this role is perfect for those who want to be part of a dynamic team where every day brings new challenges. You’ll meet amazing people, learn new skills, and contribute to a supportive environment where everyone is welcome.
Availability Window
The following hours reflect the preferred availability windows for this role. You’ll be scheduled within these times, with 3 weeks’ notice of your shifts. While we match as closely as possible, flexibility is appreciated if your availability is slightly different.
| Day | From | To |
|---|---|---|
| Sunday | 11:30:00 | 17:15:00 |
| Monday | 18:00:00 | 23:15:00 |
| Wednesday | 18:00:00 | 23:15:00 |
| Friday | 20:30:00 | 23:15:00 |
| Saturday | 15:00:00 | 20:00:00 |
Find out more about flexibility here.
Key Responsibilities
As a Tesco Colleague, you’ll play a vital role in delivering exceptional customer service daily. Your responsibilities include:
- Serving customers with passion and pride, ensuring they have a great shopping experience.
- Passionate and knowledgeable about store products and services, helping customers effortlessly.
- Assisting in service areas, picking, and replenishment as needed.
- Following store policies safely and effectively to meet customer needs.
- Making quick, customer-focused decisions that align with store routines.
- Engaging in seasonal, community, and charity events to create a welcoming atmosphere.
- Monitoring store performance, contributing to sales, reducing waste, and driving service excellence.
- Handling products with care to maintain quality and freshness.
- Embracing Tesco’s values—being inclusive, responsible, and a brand ambassador.
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At times, you may assist with accepting and processing deliveries.
Requirements
Successful candidates will be:
- Passionate about customer service, greeting shoppers with warmth and enthusiasm.
- Excellent at building relationships, ensuring every customer feels valued and leaves satisfied.
- Proactive in taking the initiative for what’s right for customers.
- Great at teamwork, communicating openly and collaborating effectively.
- Reliable, punctual, and well-presented, ready to represent the Tesco brand every day.
Payment & Hours
- Our standard hourly rate starts at £13.28 (£14.55 within the M25). Additional payments may apply based on location.
- We offer a minimum of 16 guaranteed hours per week but can accommodate as few as 12 hours if that suits your needs.
Benefits
Joining Tesco comes with some fantastic benefits:
- Holiday allowance: Starts at 20 days plus a personal day, increasing to 22 days after your first year (including bank holidays).
- Flexible working: Request adjustments from day one.
- Discounts: 10% off general aisles, 15% off at payday weekends—saving up to £2,000 a year with your Colleague Clubcard. Share an additional card with family.
- Wellbeing support: Access to free mental health, finance, and life coaching resources.
- Life cover worth five times your pay, along with an industry-leading pension with matching contributions up to 7.5%.
- Choose your benefits: Pick from discounts, shares, or cycle-to-work schemes tailored to your needs.
- Uniform provided, plus policies supporting all of life’s bigger and smaller moments.
- Colleague networks: A space for people from diverse backgrounds to connect and thrive:
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For more details on these benefits, click here.
About Us
Our Vision & Purpose
Our vision is to be every customer’s favourite way to shop, both at home and on the go. Our purpose is "Serving our customers, communities, and planet a little better every day."
Serving isn’t just about transactions—it’s about being a responsible, sustainable business. This means considering all stakeholders, the communities we impact, and the environment.
Diversity, Equity & Inclusion (DEI)
At Tesco, everyone is welcome. Your background, identity, or experiences shape our dynamic culture. We foster environments where keeping babies, ages, job types, and vendors that are different but related items but might be perceived as off-topic).
Flexible Support
Life is diverse, and we recognise that. Whether you’re balancing career changes, caregiving, parenthood, or retirement, we’re here to support you through any flexible working discussions.
Disability-Inclusive Hiring
We’re proud to be a Disability Confident Leader, committed to an accessible, inclusive recruitment process. Let us know how we can support you—more details here.
Please Note
- Applicants must be over the school-leaving age for their country. Check the age requirements here.
- If the role involves:
- Working before 06:15 or
- After 21:45, or
- Handling certain areas like the warehouse, bakery, spirits, or delivering workloads, you must be at least 18.
Special Circumstances
- In high-demand roles, applications may close earlier to manage volume appropriately.
- We reserve interview feedback only for candidates who attend interviews.
Find out more about us: www.tescoplc.com.
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