Tesco
Tesco Colleague - West Mersea Express
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Store Colleague Role (Tesco)
About the Role
Our Store Colleagues are the heart of the Tesco experience, delivering exceptional service to customers with passion and pride. This committed role offers plenty of variety, from serving shoppers to supporting daily store operations—perfect for those looking for stability, flexibility, or career progression.
Customers are at the core of everything we do, and this is a job for doers. You'll receive training to ensure you can operate safely, effectively, and with confidence.
Availability Window
We require availability across the following times throughout the week:
| Day | From | To |
|---|---|---|
| Sun | 12:00:00 | 22:00:00 |
| Fri | 14:00:00 | 20:00:00 |
| Sat | 16:00:00 | 22:00:00 |
- Shifts will be scheduled within these hours, with 3 weeks’ notice of your exact shifts.
- Flexibility is supported if your availability is similar—just mention this during application.
Key Responsibilities
You will:
- Know your customers and serve them with passion—delivering great, natural service.
- Be passionate and knowledgeable about your store’s products and services.
- Work across service, picking, and replenishment areas as required.
- Follow training and operational guidelines to ensure safety, efficiency, and top service.
- Make customer-focused decisions to improve routines, sales, service, and customer experience.
- Participate in seasonal, community, and charity events to create an inclusive atmosphere.
- Monitor store performance and reduce waste while supporting shoppers in their best way.
- Handle products with care, maintaining quality and delivering great customer value.
- Lead by example—be yourself, embody our values, welcome everyone, and uphold our policies.
- Accept deliveries at times as needed.
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Requirements
To excel in this role, you should:
- Have a passion for outstanding service, meeting customers with a welcoming smile.
- Excell in customer rapport-building, ensuring everyone leaves satisfied.
- Take proactive initiative and make decisions that benefit our shoppers.
- Communicate effectively within a team environment, fostering collaboration and celebrating progress.
- Show up on time, present a professional appearance, and represent Tesco as a brand ambassador.
Benefits
We reward loyalty and dedication with great benefits:
- Holiday leave: Starts at 20 days + 1 bank holiday, increasing to 22 days after 12 months.
- Flexible working: Requested from day one.
- Colleague Discounts: 10% off and 15% off at pay day weekends—save up to £2,000 a year with a Colleague Clubcard. Plus, a family card can share rewards!
- Wellbeing Support: Access to free mental health, health, and lifestyle resources.
- Financial Security: 5x life cover + an award-winning pension with matching contributions (up to 7.5%).
- Benefit Flexibility: Choose what matters most—whether it’s discounts, shares, or a bicycle scheme.
- Uniform Provided: Plus policies supporting life’s moments.
- Colleague Networks: Spaces for colleagues from diverse backgrounds to connect—explore more here.
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About Us
Our Vision and Purpose
Our goal at Tesco is to be the number one choice for customers, whether they shop at home or on the go. Our core purpose is:
“Serving our customers, communities, and planet a little better every day.”
We strive to be a trustworthy, sustainable, and responsible business that impacts our customers, colleagues, communities, and the environment.
Diversity, Equity, and Inclusion (DEI)
At Tesco:
- Everyone—regardless of background or identity—feels welcome and represented.
- “That’s why we always ask: “Where are you coming from and where do you hope to get to?”—we recognise life’s challenges and support each other in real ways.
Flexible Working
Life is changing, and we respect that. Whether you’re a new graduate, a carer, parent, or nearing retirement, we encourage conversations about tailored solutions to support your needs.
Accessibility and Commitment
We’re accredited as a Disability Confident Leader and pledge to provide a fully accessible recruitment process. For accessibility support, learn more here.
Important Notes
- Tesco will only hire individuals who have reached their country’s legal school-leaving age. Check yours here.
- Formal candidate applications may close earlier if volumes are high due to applicant demand. Only interviewed candidates receive individual feedback.
For more about us, visit Tesco PLC Overview.
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