Tesco
Tesco Colleague - West Mersea Express
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Store Team Member (Flexible Hours)
About the Role
Our Store Team Member role is all about serving our customers with passion and pride. You’ll be at the heart of our operations, helping to create an amazing shopping experience for our colleagues every day.
You’re expected to meet the availability requirements below, and be flexible to work within the given shifts. This ranges from 12 to 16 hours per week, depending on your preference.
Availability Window:
- Sunday: 12:00 – 22:00
- Saturday: 16:00 – 22:00
- Friday: 14:00 – 20:00
Our colleague wage starts at £13.28/hour, rising to £14.55/hour for stores within the M25. Additional pay may also apply depending on location.
Key Responsibilities
Here’s what this role involves:
- Customer experience: Know your customers and serve them with passion, pride, and a welcoming smile.
- Product knowledge: Be passionate and knowledgeable about our store’s products and services.
- Versatility: Work in multiple areas such as picking, replenishment, service counters, and other tasks as needed.
- Safety and service excellence: Follow training guidelines to work safely and effectively while serving customers well.
- Time-sensitive decisions: Make customer-right decisions and keep the store running smoothly.
- Community involvement: Participate in seasonal, charity, and community events to build a positive atmosphere.
- Store performance: Understand the store’s performance metrics and how your role contributes to service, sales, quality, and profit.
- Product care: Handle products carefully to ensure they arrive in the best condition for customers.
- Brand ambassading: Embrace Tesco’s values, make everyone feel welcome, and follow our policies.
- Delivery support: Assist with receiving deliveries when required.
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Requirements & Qualities
To thrive in this role, you’ll need:
- A dedicated passion for delivering great service with a smile.
- The ability to build rapport with customers to ensure a rewarding shopping experience.
- Initiative to make customer-focused decisions in real time.
- Strong teamwork skills, where you can communicate openly and contribute positively.
- A willingness to establish great colleague relationships and celebrate team successes.
- Professionalism, including being on time, well-presented, and always acting as a brand ambassador.
Salary & Benefits
Pay:
- Starting from £13.28/hour (up to £14.55 for stores within the M25), plus location-based payments.
Holiday:
- Starts at 20 days plus a personal day (with Bank holidays included), rising to 22 days after 12 months.
Flexible working:
- Apply for your preferred schedules from day one.
Discounts:
- 10% off Tesco products and 15% at payday weekends. Save up to £2,000/year with your Colleague Clubcard + family access.
Wellbeing support:
- Access to free resources for mind and body wellness.
Security & pension:
- £5 times salary life cover + Tesco’s award-winning pension scheme, with employer contributions up to 7.5%.
No-build benefits:
- Choose business perks like discounts, employee share schemes, cycle-to-work schemes, and more.
Support for all life stages:
- Uniforms are provided, and policies support you and your family at every step.
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Colleague networks:
- Close-knit communities of like-minded colleagues (learn more: View here).
About Tesco
Our vision: To be "every customer’s favourite way to shop", whether shopping at home or on the go.
Our core purpose: "Serving our customers, communities, and planet a little better every day". This means going above and beyond expectations—no transactional relationships here! Our goal is to run a responsible, sustainable business, positively impacting communities and the planet.
Diversity, Equity, and Inclusion (DEI): Tesco is committed to "Everyone’s Welcome". Your background, beliefs, and identity shape your experience here. We celebrate inclusivity at all levels.
Flexible Lives: Talk to us about how we can accommodate life’s changes—whether adjusting to parenthood, carer roles, retirement, or career growth. We provide supportive, tailored solutions.
Disability Inclusion: We hold Disability Confident Leader accreditation and are dedicated toaccessible recruitment and support. More details here.
Legal Note:
- Customers’ favourite shipping ages may apply.
- Tesla can only recruit once school funds are overcome.
- Applicants must be at least 18 years old if working hours fall outside the standard school age window (before 6:15 am, after 9:45 pm, or in warehouse, spirit, wine, bakery, counters, or transport roles).
Application Updates: If we receive high volumes of applications, some roles may close before the posted deadline. Only interview candidates get individual feedback. Visit tescoplc.com for more information.
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