Tesco
Tesco Shift Leader - Days - Birmingham Bournville Esso Express
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Tesco Shift Leader - Days - Birmingham Bournville Esso Express
Tesco Shift Lead
Availability Window
Operating hours are 24/7 from 06:30 until 22:30, every day of the week (Sunday to Saturday):
- Sun: 06:30 - 22:30
- Mon: 06:30 - 22:30
- Tue: 06:30 - 22:30
- Wed: 06:30 - 22:30
- Thu: 06:30 - 22:30
- Fri: 06:30 - 22:30
- Sat: 06:30 - 22:30
About the Role
Customers are at the heart of what we do. If you thrive in a dynamic, team-oriented environment and love the thrill of overcoming daily challenges, this role could be perfect for you. You’ll work collaboratively, continue to learn and grow, and be part of an inclusive team that supports each other.
At Tesco, the Shift Lead position offers:
- A starting pay of £15.59 per hour, rising to £16.86 in stores within the M25 area (some locations may offer additional payments).
- A guaranteed minimum of 16 hours per week, though roles from 12 hours are also available.
- Hours scheduled within your availability window, with at least 3 weeks’ notice before shifts are assigned.
- Notes: You must be 18 or over to apply.
Responsibilities
You will:
- Lead the team to ensure an outstanding customer experience in-store.
- Cover all areas of the store and act as the key go-to person for daily operational issues.
- Foster positive, inclusive relationships to help colleagues perform at their best.
- Be confidently stepping in to manage the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt effectively to change.
- Lead through coaching colleagues, providing feedback, and role modelling exceptional service.
- Hold an open-to-learning attitude, always seeking ways to improve customer, community, and planetary well-being.
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Requirements
To apply, you must:
- Be 18 years or older.
- Have experience working as a team lead or in a management role in a fast-paced retail environment.
- Be a strong role model passionate about delivering outstanding customer service.
- Excel in building long-lasting relationships to create a supportive and inclusive team culture.
- Be a clear and adaptable communicator, capable of using various methods to inform and engage the team effectively.
- Demonstrate natural leadership skills, motivating and inspiring your team to achieve outstanding results.
Benefits
Starting at 20 days paid holiday (plus a personal day), increasing to 22 days after 12 months, plus all UK Bank Holidays included.
Flexible working opportunities available from day one.
- Shopping discounts:
- 10% off with your Colleague Clubcard (main discount).
- 15% off on pay-day weekends with the option to share a card with family.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Well-being support designed to help you thrive mind, body, and life.
- Life cover valued at five times your pay, plus an award-winning pension (with contributions up to 7.5%).
- Additional benefits include:
- Discounts, shares, and cycle-to-work schemes.
- Uniform provided, along with policies to support you through life’s key moments.
About Us
At Tesco, our vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities, and the planet a little better every day through responsible and sustainable actions.
We are committed to diversity, equity, and inclusion and ensure every employee feels represented and can be themselves. Our tagline summarises our approach beautifully: Everyone’s Welcome.
We respect that life is unique for everyone and provide opportunities to discuss working flexibly. Speak to us during your application if you want to explore how we can best support you.
Tesco holds the Disability Confident Leader accreditation, and we are committed to a fully inclusive and accessible recruitment process. Further accessibility support and information can be found here.
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