Tesco
Tesco Shift Leader - Days - Canons Express
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Retail Shift Manager (Shift Lead) - Tesco
About the Role
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Our Shift Lead roles in Tesco offer:
- Starting pay of £15.59 per hour, rising to £16.86 in stores within the M25.
- Some locations may offer additional payments.
- Guaranteed minimum of 16 hours per week, with roles from 12 hours also available.
- Shifts scheduled within your availability window, with at least 3 weeks’ notice.
- Access to apply regardless of whether your availability closely matches our needs.
- Must be 18+ to apply.
Key Responsibilities
As a Shift Lead, you will:
- Lead your team to deliver an exceptional in-store customer experience.
- Work across all store departments, serving as the primary point of contact for operational queries.
- Build positive, inclusive relationships to foster a supportive team dynamic.
- Step confidently into managerial responsibilities when required, ensuring smooth store operations in the manager’s absence.
- Make balanced, flexible decisions and adapt quickly to change.
- Coach and mentor colleagues, providing constructive feedback and role modeling outstanding service.
- Stay inspired to continuously improve both customer experience and community impact.
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Requirements
To be successful in this role, you should:
- Be 18 years or older.
- Have experience in a team lead or management position, ideally in fast-paced retail.
- Demonstrated a strong commitment to excellent customer service.
- Excel at building positive, long-lasting relationships to cultivate an inclusive and supportive team.
- Be highly effective at clear communication, ensuring the team is informed and engaged.
- Show natural leadership by motivating and inspiring others to achieve outstanding results.
Why Join Tesco?
Benefits
✅ Paid Time Off: Starts at 20 days (including Bank Holidays) + a personal day, rising to 22 days after 12 months. ✅ Flexible Working: Available from day one. ✅ Discounts: 10% off with the Colleague Clubcard, rising to 15% on pay-day weekends – plus a second card for family. ✅ Wellbeing: Free services to support your mind, body, and overall wellness. ✅ Financial Security: Life cover worth five times your pay; award-winning pension scheme with employer contributions up to 7.5%. ✅ Other Perks: Choose from a range of benefits including discounts, share schemes, and Cycle to Work schemes. ✅ Supportive Policies: Uniforms provided, along with coverage for life’s key moments.
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Our Commitment to You
Tesco’s purpose is clear: To be every customer’s favourite way to shop, delivering value while serving our communities and the planet responsibly.
We’re dedicated to: 🌱 Diversity, Equity & Inclusion: Everyone’s Welcome – we celebrate differences and embrace individuality. 🔄 Flexibility: Life changes, and so should work. Speak with us during your application about how we can accommodate your needs, from flexible schedules to broader support. 🏛️ Accessibility: We are a Disability Confident Leader, ensuring our recruitment process is fully inclusive and accessible. Additional information on support options is available here.
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