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Tesco Shift Leader - Days - Yarm Eaglescliffe Superstore

Stockton-on-Tees
£16.86/hr
Posted 6 days ago
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Tesco Shift Lead Role

Availability Window

DaysFrom TimeTo Time
Mon06:0016:00
Tue12:0022:00
Thu06:0019:45
Fri10:0022:00
Sat13:0022:00

About the Role

At Tesco, we centre our efforts around our customers, creating an environment filled with variety, teamwork, and daily challenges. By joining our team, you’ll meet inspiring people, develop new skills, and become part of an inclusive group. Whether your goal is stability, flexibility, or career growth, this shift lead position could be the right fit for you.

The Tesco Shift Lead role starts at an hourly rate of £15.59, rising to £16.86 in stores within the M25 area. Some locations offer additional payments. We guarantee a minimum of 16 hours per week, and roles starting with 12 hours are also available.

Your schedule will fall within the availability windows specified above, with a minimum of three weeks’ notice before each shift. If your availability is close, we still encourage you to apply.

Please note: You must be 18 or over to apply for this role.


Responsibilities

As a Shift Lead, you will be responsible for:

  • Leading the team to deliver an exceptional in-store customer experience.
  • Working across all areas of the store and with all colleagues, serving as the primary contact for day-to-day operational queries.
  • Building positive, inclusive relationships that encourage colleagues to perform at their best.
  • Confidently leading the store in the Manager’s absence, ensuring operations remain smooth.
  • Making balanced, flexible decisions while adapting well to changes.
  • Coaching colleagues, providing feedback, and modelling outstanding service.
  • Staying curious and proactive in seeking opportunities to enhance service for our customers, communities, and planet.

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Requirements

  • Experience in a team lead or management position within a fast-paced retail environment.
  • A commitment to being a role model with a passion for delivering great service and meeting every customer’s needs.
  • The ability to build long-lasting, positive relationships to create a supportive and inclusive team environment.
  • Clear communication across various platforms to keep the team well-informed.
  • Natural leadership skills to motivate and inspire the team, driving outstanding results.

Benefits

Enjoy a range of benefits designed to support your life both inside and outside the store:

  • Holiday agrees at 20 days plus a personal day, increasing to 22 days after 12 months (plus Bank Holidays included).
  • Flexible working available from day one.
  • 10% discount with the Colleague Clubcard, rising to 15% on payday weekend. You can share a second card with family.
  • Free wellbeing services supporting mental and physical health.
  • Life cover valued at five times your annual pay, plus an excellent pension plan with matching contributions up to 7.5%.
  • A selection of complementary benefits, including discounts, shares, and a cycle-to-work scheme.
  • Uniform provided, along with policies to support key life moments.

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About Us

Our vision at Tesco is to become every customer's favourite shopping destination. Our purpose is to serve customers, communities, and the planet better each day through responsible and sustainable practice.

We are deeply committed to diversity, equity, and inclusion, and we strive to ensure everyone feels welcome and represented, embodying the ethos "Everyone’s Welcome".

We recognise that everyone’s life is unique, so we’re open to flexible working conversations—talk to us during your application to explore how we can support you.

Tesco gained Disability Confident Leader accreditation and is dedicated to maintaining a fully inclusive and accessible recruitment process. For further details on the support we provide, visit the accessibility resources here.

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Skills

Team Leadership
Customer Service
Communication
Coaching
Decision Making
Relationship Building
Adaptability
Motivation
Inclusivity
Operational Management

Location

Stockton-on-Tees, England, United Kingdom

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