Tesco
Tesco Shift Leader - Donegall Place Belfast Express
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Shift Leader – Tesco Store
Availability Window
Our store expects you to be available within these times each week:
- Monday: 06:00 – 15:00
- Tuesday: 06:00 – 15:00
- Thursday: 13:00 – 22:00
- Friday: 13:00 – 22:00
- Saturday: 08:00 – 16:00
Schedules will be provided with 3 weeks’ notice, and you’ll have flexibility if your availability aligns closely.
Note: Pay starts at £15.59/hour, with guaranteed minimum of 16 weekly hours (flexibility down to 12 hours available).
About the Role
Customers are at the heart of Tesco’s every action. As a Shift Leader, you’ll deliver an outstanding shopping experience while fostering a strong, inclusive team. Whether you seek stability, career growth, or flexibility, this role offers variety, opportunity, and progression.
Key Responsibilities
You’ll take ownership of:
- Frontline leadership: Managing shifts, ensuring seamless customer service and operational excellence.
- Customer focus: Listening to shoppers’ needs, resolving issues, and creating a welcoming environment.
- Team coordination: Guiding colleagues, providing feedback, and promoting a positive workplace culture.
- Store performance: Monitoring daily operations, identifying improvements, and relaying insights to managers.
- Health & safety compliance: Upholding strict protocols while setting a strong example.
Key Accountabilities
- Operational delivery: Oversee daily priorities, breaks, and duty handover—foundational to our "fuss-free" mission.
- Decision-making: Acting as the on-site authority for staff queries and operational adjustments.
- Store upkeep: Ensuring cleanliness, stocked shelves, and a neat presentation.
- Community/Loyalty events: Supporting promotions, local initiatives, or charity roles.
- Inclusivity & morale: Celebrating team-driven excellence and maintaining an engaging workplace.
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Requirements
Essential
- Be 18+ years old (mandatory for early-start or warehouse roles).
- Ability to:
- Model exceptional service: Prioritising customers above all else.
- Communicate clearly: Delegating tasks, updating the team, and representing Tesco professionally.
- Lead responsibly: Stepping in for managers, making sound decisions, and handling change adaptively.
- Inspire peers: Driving high performance through motivation and positive psychology.
- Sustain progress: Continuously seeking names, saving steps, and improving operations.
Desired
- Experience in customer-facing roles or team leadership (retail, hospitality, or customer service).
- Familiarity with health & safety standards, senior support, or performance metrics tracking.
What’s in It for You?
Development & Growth
- No two shifts are the same: Varied schedules aligning with your lifestyle.
- Progression opportunities: Access to career paths, qualifications, and mentorship.
- Investment in you:
- Award-winning training (next-level skill-building).
- Flexible learning—develop on your terms.
- Career ladder: Shift Leader → Team Manager → Regional Manager.
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Work-Life & Wellbeing
- Supportive culture:
- Inclusive teams where diversity thrives.
- 20 days’ holiday+, rising to 22 days after 1 year.
- Immediate eligibility for flexible working requests.
- Rewards:
- 10% (or 15% at pay periods) discounts ($2,000/year savings with Colleague Card + Second Card).
- Free wellbeing resources.
- Affordable happiness:
- Life cover (5x salary).
- Pension match-up (7.5%).
- Perks: From mass travel to cycle schemes—tailor benefits to your needs.
Community & Team Spirit
- Performance recognition: Weekly cults, team-building events.
- Empowerment: Ideas matter—your voice shapes decision-making.
- Team Depending Community: Said networks reflect us, like Allies, Parents, Faith, to LGBTQ+ level.
About Tesco
Our mission: Serving our customers, communities, and planet a little better every day.
Our Principles
- Inclusion: Here, everyone belongs. Everyone’s Welcome at Tesco.
- Sustainability: Beyond transactions, we tackle climate, equality, and sustainability.
- Accessibility: Accredited Disability Confident Leader, with recruitment support options (how we support).
Flexibility First
We cater for every life stage—core thinking during application. Whether parenting, caring, or career-transitioning, among sporting a livelihood, chat us about what we can do to fit you.
For more details, visit [www.tescoplc.com].
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