Tesco
Tesco Shift Leader - Nights - Ludlow Superstore
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Tesco Shift Leader - Nights - Ludlow Superstore
Shift Lead (Night) – Store Customer Service
About the Role
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Availability Window
Hardly any days off – great for night workers!
| Day | From Time | To Time |
|---|---|---|
| Sun | 21:00:00 | 08:00:00 |
| Mon | 21:00:00 | 08:00:00 |
| Tue | 21:00:00 | 08:00:00 |
| Wed | 21:00:00 | 08:00:00 |
| Thu | 21:00:00 | 08:00:00 |
| Fri | 21:00:00 | 08:00:00 |
| Sat | 21:00:00 | 08:00:00 |
What You’ll Earn
£15.59/hour (base pay) (rising to £16.86 within M25 stores). £2.35 extra per hour for all work between midnight and 6am (night premium). Minimum of 16 hours/week guaranteed, though roles as low as 12 hours are available. Shifts will be scheduled within the availability window, with at least 3 weeks’ notice.
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What You’ll Do
You will be responsible for:
- Leading your team to deliver an exceptional customer experience in-store
- Working across all store departments and fostering collaboration with colleagues
- Serving as the go-to person for operational queries and day-to-day problem-solving
- Taking charge when the Store Manager isn’t present, ensuring smooth operations
- Making balanced, adaptable decisions and thriving in fast-paced environments
- Coaching and supporting team members, providing feedback and modelling great service
- Staying customer-focused, driven by continuous improvement for customers, communities, and sustainability
What You Bring to the Role
You’ll need:
- Experience in a team lead or frontline management role, preferably in retail
- A passion for customer service excellence and ensuring everyone feels valued
- The ability to build and maintain positive, inclusive relationships within the team
- Strong communication skills, keeping colleagues informed through various means
- Leadership qualities that motivate and inspire your team to consistently excel
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Applicants must be aged 18+.
Why Join Us?
Pay & Career Growth
🟢 Starting at 20 days holiday (rising to 22 after a year) + Bank Holidays 🟢 Flexible working from day one
Customer Perks
🟢 10% off with your Tesco Clubcard (rising to 15% on payday weekends). 🟢 Free well-being support for mind, body, and life
Protecting Your Future
🟢 Life insurance covering 5x your salary 🟢 Award-winning pension (company contributions up to 7.5%)
Life Support & Beyond
🟢 Discounts & incentives, including shared cycle-to-work schemes 🟢 Uniform provided, plus personal support for life’s key moments
About Us: Serving Better Every Day
At Tesco, we aim to be your favourite way to shop.
Our purpose is to serve our customers, communities, and the planet a little better every day through responsibility and sustainability.
Our Commitment
🔹 Diversity, equity, and inclusion – with no room for discrimination
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Jessica, London
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