Travelex
Tesco Travel Money Advisor
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Tesco Travel Money Advisor
Travel Money Advisor – Tesco Travel Money
Location: Waltham Abbey
Hours: 20 per week Pay: £13.50 per hour + 0.45p extra per mile location allowance Contract: Permanent, Part Time
About the Role
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
Key Responsibilities
- Welcoming customers, building relationships, and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services
- Working in a fast-paced environment, processing foreign exchange transactions and online orders accurately
- Working together as a team, driving performance and delivering excellence
- Following company processes and paying attention to detail to ensure everything stays on track
What We’re Looking for
- A great communicator with a passion for great customer service
- Someone who actively listens to understand customer needs and create a fantastic customer experience
- A positive and can-do attitude, where no challenge is too big
- A desire to make a difference every day
- A real team player who is ready to learn, grow, and develop as part of our amazing team
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Benefits
✅ Optional benefits available, including:
- Access to Private Medical, Dental, and Critical Illness Insurance
- Discounted health checks and wellness screenings, offered at preferential corporate rates
🧘 Wellbeing support:
- Programmes to help with physical, mental, and financial wellness
🕓 Flexible shifts:
- Patterns to suit different lifestyles, with overtime available
🌴 25 days holiday + bank holidays (pro-rata) 💸 Monthly bonus: Earn extra when you hit your targets 🏦 Pension plan: With Scottish Widows 📈 Career development: Access to training, learning pathways, and internal opportunities
What Happens Next
Once you apply, you can expect:
- Application review: Our team will review your application and get in touch if your experience matches what we’re looking for.
- Online interview: You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit: Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer: If it’s a good fit, we’ll offer you the role and support you through onboarding.
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About Travelex
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply.
At Tesco Travel Money, we bring that expertise to local communities across the UK. We actively seek to hire diverse talent and are an inclusive employer.
For over 45 years, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions, and services, operating across the entire value chain of the foreign exchange industry in over 20 countries.
Our extended network includes:
- Over 900 ATMs
- More than 1,100 stores in major airports, transport hubs, shopping malls, high streets, supermarkets, and city centres
- A growing online and mobile foreign exchange platform
We also:
- Process and deliver foreign currency orders for major banks, travel agencies, and hotels worldwide
- Source and distribute large quantities of foreign currency banknotes (including for central banks and financial institutions)
- Offer remittance and international money transfer products globally
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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