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Test Assurance Lead
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Role Title: Test Assurance Lead
Location: London
Duration: 18/12/2026
Days on site: 2-3
Role Description:
Test Assurance & Governance
- Provide independent QA oversight for the Contact Centre migration programme.
- Review and challenge vendor test strategies, plans, schedules, and coverage.
- Ensure appropriate testing is conducted across: Regression testing, Network configuration validation, Disaster recovery/backup validation, Call recording validation, Integration testing, Rollback and recovery testing, and End-to-end business process validation.
- Assess risks, gaps, and quality concerns and provide recommendations to leadership.
- Establish entry/exit quality gates and sign-off criteria.
- Collaborate with client leadership, vendors, business users, and technical teams.
- Provide assurance updates, status reports, and escalation management.
- Facilitate defect triage and governance meetings.
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Test Management & Delivery
- Define and baseline test packs and traceability matrices.
- Monitor defect lifecycle and enforce Priority 1 / Priority 2 zero-tolerance governance.
- Validate test evidence and completion reporting.
- Ensure business sign-offs and test completion certification are achieved.
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The candidate will support and govern activities across: Image Build Validation, Technical Validation, Test Readiness Quality Gates, User Acceptance Testing, Defect Management, Exit Approval Governance and Programme Closure & Lessons Learned.
Preferred
- Experience in the insurance or financial services domain.
- Familiarity with infrastructure migration assurance frameworks.
- Knowledge of UAT governance and quality gates.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
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